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- Tasks: Lead a team to deliver top-notch claims services and drive operational excellence.
- Company: WTW, a global leader in claims operations with a focus on innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by leading a dynamic team and improving client experiences.
- Qualifications: Experience in claims management and strong leadership skills.
- Other info: Collaborate with global stakeholders and enhance your career in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
The Claims Operations Manager role sits within WTW’s Claims Operations function and is responsible for leading a team delivering high-quality, compliant, and timely claims services to strategic Financial Lines (FinEx) clients. Based in Ipswich, this hybrid role focuses on operational excellence, people leadership, stakeholder management, and continuous improvement. The role provides exposure to global stakeholders, including London and Mumbai, and plays a key role in driving consistency, performance, and best practice across the claims community.
The Role: What You’ll Be Doing
- Manage day-to-day operations, performance, and development of your team.
- Build strong relationships with clients, internal stakeholders, and suppliers.
- Drive continuous improvement through Operational Excellence (OpEx) principles.
- Monitor performance against SLAs and ensure compliance with regulatory standards.
- Support strategic initiatives and business change programmes across Claims Operations.
Claims Operation Manager in Ipswich employer: WTW
Contact Detail:
WTW Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Operation Manager in Ipswich
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to WTW. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. We want to see how you fit into our team, so think about how your leadership style aligns with operational excellence and continuous improvement.
✨Tip Number 3
Showcase your achievements! When discussing your experience, highlight specific examples of how you've driven performance and built strong relationships. Numbers and results speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at WTW.
We think you need these skills to ace Claims Operation Manager in Ipswich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Operations Manager role. Highlight your experience in leading teams, managing operations, and driving continuous improvement. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about claims management and how you can contribute to our team. Be sure to mention any relevant experience with stakeholders and operational excellence.
Showcase Your Leadership Skills: As a Claims Operations Manager, leadership is key. In your application, share examples of how you've successfully led teams and improved performance. We love to see candidates who can inspire and motivate others!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at WTW
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of claims operations, especially in the Financial Lines sector. Understand the key performance indicators and compliance standards that are crucial for the role. This will show your potential employer that you're not just familiar with the basics but are ready to hit the ground running.
✨Showcase Your Leadership Skills
As a Claims Operations Manager, you'll be leading a team, so it's essential to demonstrate your leadership style during the interview. Prepare examples of how you've successfully managed teams in the past, focusing on how you inspired and developed your team members. This will help them see you as a strong candidate who can drive performance and foster a positive work environment.
✨Build Relationships Virtually
Since this role involves working with global stakeholders, practice how you would build relationships remotely. Think about how you can communicate effectively with teams in London and Mumbai. Share examples of how you've successfully collaborated with remote teams or clients in previous roles to highlight your adaptability and interpersonal skills.
✨Emphasise Continuous Improvement
The job description mentions driving continuous improvement through Operational Excellence principles. Be prepared to discuss specific initiatives you've led or been part of that improved processes or outcomes. This will demonstrate your commitment to operational excellence and your proactive approach to enhancing service delivery.
