At a Glance
- Tasks: Manage aviation claims and provide expert guidance to clients throughout the claims journey.
- Company: Join WTW, a dynamic global leader in aviation claims.
- Benefits: Enjoy 25 days annual leave, private healthcare, and a pension scheme with matched contributions.
- Other info: Hybrid working options and a variety of perks to support your wellbeing.
- Why this job: Make a real impact in a collaborative international environment while developing your career.
- Qualifications: Experience in aviation claims and strong communication skills are essential.
The predicted salary is between 40500 - 49500 £ per year.
Description
We’re looking for a Aviation and Space Claims Handler to join our dynamic Aviation Claims Team within Claims Administration at WTW.
This hybrid role is based in our Ipswich office and offers the opportunity to work closely with colleagues across our global network including London, Mumbai, and other WTW offices as well as with clients, insurers, and other key stakeholders involved in the claims process.
The Role
As a Aviation Claims Handler, you’ll play a key role in delivering a high-quality claims service to our clients. Your responsibilities will include:
- Managing aviation claims from first notification of loss through to settlement.
- Providing expert guidance and support to clients throughout the claims journey.
- Ensuring service delivery meets or exceeds agreed standards and client expectations.
Collaborating with WTW’s global claims community to share knowledge and best practices.
Building strong relationships with clients, carriers, and external partners.
Qualifications
What you'll bring
- Experience in handling aviation or complex commercial claims (level of seniority will depend on experience).
- Strong communication and interpersonal skills.
- A client-focused mindset with a commitment to service excellence.
- Ability to work effectively in a collaborative, international environment.
- Proactive, organized, and detail-oriented approach.
- Preferably working towards the CII qualification
- Preferably educated to A level standard or relevant industry experience
- Strong understanding of claims processes and factors that impact settlement/loss.
- Understanding of Lloyd’s and the London Market
- Industry Compliance Awareness
- Excellent negotiation and communication skills, with the ability to build relationships with clients, underwriters, and other stakeholders.
- Excellent analytical and problem-solving skills, with a keen eye for detail.
- Proven ability to manage multiple clients and complex tasks simultaneously.
- WTW Values and Behaviours will underpin all roles and will guide performance criteria.
What We Offer
Enjoy a benefits package designed to help you thrive, both professionally and personally.
You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge.
Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind.
Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.
We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community.
On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more.
Start making the most of your career and wellbeing with a range of benefits tailored for you.
Equal Opportunity Employer
We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants.
If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk@wtwco. com
Aviation Claims Handler in Ipswich employer: WTW
WTW is an exceptional employer that fosters a dynamic work culture, offering a hybrid work model that promotes flexibility and work-life balance. Employees benefit from comprehensive health insurance and have ample opportunities for professional growth within the M&A team, making it an ideal environment for those looking to thrive in a collaborative and innovative setting.
StudySmarter Expert Advice🤫
We think this is how you could land Aviation Claims Handler in Ipswich
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like WTW). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like WTW. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Aviation Claims Handler in Ipswich
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at WTW.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at WTW. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at WTW
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at WTW to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at WTW, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding WTW's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
