Associate Director - Client Service and Delivery (Cargo Insurance) in Ipswich
Associate Director - Client Service and Delivery (Cargo Insurance)

Associate Director - Client Service and Delivery (Cargo Insurance) in Ipswich

Ipswich Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage client accounts and create tailored insurance solutions in Cargo Insurance.
  • Company: Join a leading firm with a commitment to innovation and client service.
  • Benefits: Enjoy 25 days leave, private healthcare, and a pension scheme with matched contributions.
  • Why this job: Make a real impact by building relationships in the dynamic Cargo Insurance market.
  • Qualifications: Experience in Cargo Insurance broking or underwriting and strong negotiation skills.
  • Other info: Flexible hybrid working options and a supportive environment for personal growth.

The predicted salary is between 36000 - 60000 £ per year.

We are seeking an experienced Cargo Insurance Broker to manage client accounts, structure and place tailored insurance solutions, and build strong relationships with UK and international markets. The ideal candidate will have a proven background in Cargo broking or underwriting, strong technical and negotiation skills, and a client-focused approach.

The Role

  • Responsible for all aspects of handling and broking Cargo accounts
  • Ability to understand a client or prospect’s business, coverage requirements and key issues
  • Ability to manage relationships and negotiate placement with the relevant (re)insurance markets
  • Prepare client / prospect and market presentations and documentation
  • Determine appropriate solutions, structuring and pricing
  • Identify appropriate markets and determine placing strategy
  • Create and grow relationships with underwriters in UK and international markets
  • Experience in pricing and designing conceptual programmes
  • Assist with the department’s sales processes and the development of new business
  • Ensure ongoing compliance with WTW guidelines and procedures
  • Ensure good relationships and communication with other WTW associates
  • Understand and use relevant WTW systems
  • Provides the highest level of customer service to existing and new clients, maintaining profitable revenue and supporting the sales process for upselling and cross selling.

Qualifications / What you'll bring

  • Preferably ACII qualified or equivalent industry experience
  • A proven track record in Cargo Insurance Broking or Underwriting
  • Good communication, negotiation and interpersonal skills
  • Excellent technical skills
  • Ability to assimilate and apply large volumes of information rapidly
  • Negotiation skills coupled with the ability to be flexible and innovative
  • Ability to work both independently and as part of a wider team
  • Able to prioritise, manage deadlines and work under pressure
  • Comfortable explaining complex concepts and making recommendations to clients/client servicing teams
  • Ability to adapt personal style to work effectively with a wide range of clients, colleagues and underwriters
  • Must be prepared to work with integrity and openness, complying at all times with FCA and WTW requirements.
  • Good IT skills with excellent Word and Excel usage capability

What We Offer

Enjoy a benefits package designed to help you thrive, both professionally and personally. You’ll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.

We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.

Equal Opportunity Employer

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@wtwco.com

Associate Director - Client Service and Delivery (Cargo Insurance) in Ipswich employer: WTW

At WTW, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the Cargo Insurance sector. Our commitment to employee growth is evident through our comprehensive benefits package, which includes generous annual leave, private healthcare, and hybrid working options, ensuring a healthy work-life balance. Join us to thrive in a supportive environment where your contributions are valued, and you can make a meaningful impact both professionally and in your community.
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Contact Detail:

WTW Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Associate Director - Client Service and Delivery (Cargo Insurance) in Ipswich

✨Network Like a Pro

Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Building relationships can open doors that a CV just can’t.

✨Show Off Your Skills

When you get the chance to chat with someone from the company, make sure to highlight your negotiation and technical skills. Share specific examples of how you've tackled challenges in Cargo Insurance before. This is your time to shine!

✨Tailor Your Approach

Every client is different, so adapt your style when speaking to potential employers. Show them you understand their business and can provide tailored solutions. It’s all about making that personal connection!

✨Follow Up

After any meeting or interview, don’t forget to send a follow-up message. Thank them for their time and reiterate your interest in the role. It shows professionalism and keeps you fresh in their minds!

We think you need these skills to ace Associate Director - Client Service and Delivery (Cargo Insurance) in Ipswich

Cargo Insurance Broking
Underwriting
Client Relationship Management
Negotiation Skills
Technical Skills
Presentation Skills
Market Analysis
Pricing Strategy
Sales Process Development
Compliance Knowledge
Interpersonal Skills
Information Assimilation
Team Collaboration
Time Management
IT Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Cargo Insurance role. Highlight your experience in broking or underwriting, and don’t forget to showcase those negotiation skills we’re looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that relate to managing client accounts and structuring insurance solutions.

Showcase Your Technical Skills: We want to see your technical prowess! Be sure to include examples of how you've handled complex insurance programmes and your ability to assimilate large volumes of information quickly.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!

How to prepare for a job interview at WTW

✨Know Your Cargo Insurance Inside Out

Make sure you brush up on your knowledge of cargo insurance, including the latest trends and regulations. Be prepared to discuss specific cases where you've successfully managed client accounts or negotiated placements. This will show that you’re not just familiar with the basics but are also well-versed in the intricacies of the industry.

✨Showcase Your Relationship-Building Skills

Since this role involves managing relationships with clients and underwriters, think of examples where you've successfully built and maintained strong professional relationships. Be ready to share how you approach negotiations and what strategies you use to ensure client satisfaction.

✨Prepare Tailored Presentations

You’ll likely need to prepare presentations for clients and prospects, so practice creating clear and engaging slides that highlight your understanding of their needs. Use real-life examples to demonstrate how you can structure and place tailored insurance solutions that meet those needs.

✨Demonstrate Your Technical Skills

Given the technical nature of the role, be prepared to discuss your experience with relevant systems and tools. Highlight your proficiency in Word and Excel, and consider bringing along a portfolio of your work that showcases your ability to assimilate and apply large volumes of information effectively.

Associate Director - Client Service and Delivery (Cargo Insurance) in Ipswich
WTW
Location: Ipswich
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  • Associate Director - Client Service and Delivery (Cargo Insurance) in Ipswich

    Ipswich
    Full-Time
    36000 - 60000 £ / year (est.)
  • W

    WTW

    10000+
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