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- Tasks: Process client interface files accurately and resolve data queries with HR teams.
- Company: Join WTW, a leading Third-Party Administrator with a supportive culture.
- Benefits: Enjoy 25 days annual leave, private healthcare, and a pension scheme with matched contributions.
- Why this job: Make a real impact by ensuring data integrity and supporting clients in a dynamic environment.
- Qualifications: Strong IT skills, attention to detail, and a passion for problem-solving are essential.
- Other info: Hybrid working options and a range of perks to enhance your career and wellbeing.
The predicted salary is between 28800 - 43200 £ per year.
This is a great opportunity for an Administrator to join WTW, one of the leading Third-Party Administrators. The Interface Team are responsible for ensuring all HR & contribution interface files are reviewed and processed within agreed SLAs and completed to the required standards to update member records with the relevant data.
You will take ownership for the accurate processing of client interface files within tight timescales. The role will involve reviewing data on the files and liaising with client HR & Payroll Teams to resolve any queries that may arise. Full training is provided including new starter induction and further training thereafter.
Enjoy a benefits package designed to help you thrive both professionally and personally. You’ll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection and regular health assessments all giving you peace of mind. Secure your future with our defined contribution pension scheme featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.
The Role
- Able to work to tight deadlines and communicate progress
- Process daily, weekly and monthly interface files
- Assist administration teams with basic office administration tasks
- Review interface files when completed to advise client of any issues with the data supplied and contributions received
- Review data errors on client files and make corrections as necessary
- Set up new joiner records and input member elected fund choices
- Manually input member data onto interface files
- Prepare and send out joiner packs
Responsibilities
As the Administrator, you will be responsible for accurate processing of client interface files within tight timescales, reviewing data, resolving queries with client HR & Payroll teams, and ensuring data integrity throughout the process.
Qualifications
- Good knowledge of Microsoft packages and good IT skills
- Excellent verbal and written communication skills
- Numerical and accurate; attention to detail is essential
- An interest in dealing with data & problem solving
- Good keyboard and data entry skills
- Demonstrate an organised approach and the ability to deal with priorities to meet deadlines
- Enthusiastic approach to getting things done
The Requirements
- Good knowledge of Microsoft packages and good IT skills
- Excellent verbal and written communication skills
- Numerical and accurate; attention to detail is essential
- An interest in dealing with data & problem solving
- Good keyboard and data entry skills
- Demonstrate an organised approach and an ability to deal with priorities to meet deadlines
- Enthusiastic approach to getting things done
Equal Opportunity Employer
Employment Type: Full-Time
Department / Functional Area: Operations
Vacancy: 1
Interface Team Administrator employer: WTW
Contact Detail:
WTW Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interface Team Administrator
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at WTW or similar companies. A friendly chat can lead to insider info about the role and even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to data processing and client communication. We recommend using the STAR method to structure your answers – it’ll help you showcase your skills effectively.
✨Tip Number 3
Show off your enthusiasm! When you get the chance to speak with the hiring team, let them know how excited you are about the role and the company. A positive attitude can make a huge difference!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show that you’re genuinely interested in the position. Plus, it’s a great way to reiterate your fit for the role.
We think you need these skills to ace Interface Team Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Interface Team Administrator role. Highlight your experience with data processing, attention to detail, and any relevant IT skills. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we’re looking for. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills: Since you'll be liaising with client HR & Payroll teams, it's crucial to demonstrate your excellent verbal and written communication skills. Use clear language in your application and provide examples of how you've effectively communicated in past roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our awesome benefits!
How to prepare for a job interview at WTW
✨Know Your Data
Familiarise yourself with data processing and the importance of accuracy. Be ready to discuss how you’ve handled data in previous roles, especially any challenges you faced and how you resolved them.
✨Master Microsoft Packages
Since good knowledge of Microsoft packages is crucial, brush up on Excel and other relevant tools. Prepare to demonstrate your skills or share examples of how you've used these tools effectively in past experiences.
✨Communicate Clearly
As you'll be liaising with client HR & Payroll teams, practice articulating your thoughts clearly. Think of examples where you successfully communicated complex information or resolved queries, showcasing your verbal and written communication skills.
✨Show Enthusiasm and Organisation
Demonstrate your enthusiasm for the role and your ability to stay organised under pressure. Prepare to discuss how you prioritise tasks and meet tight deadlines, perhaps by sharing a specific instance where you excelled in a fast-paced environment.
