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For Companies At a Glance
- Tasks: Build and nurture relationships with insurance carriers while providing data analytics and reporting services.
- Company: Join WTW, a diverse and inclusive company that values your unique contributions.
- Benefits: Enjoy a flexible hybrid work environment, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact in the insurance industry while developing your skills in a supportive team.
- Qualifications: Experience in client-facing roles and strong analytical skills are preferred.
- Other info: Be part of a dynamic team with global collaboration and excellent career advancement opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Summary
The Client Relationship Manager is responsible for building and fostering relationships with certain qualified Carriers that write the FINEX lines of business in Great Britain. As part of the FINMAR Market Services (FMS) team, the Client Relationship Manager provides data analytics, carrier advocacy, pipeline management and reporting services to the Carriers, with the aim of helping them to improve their proposition, competitive edge and visibility. This is highly aligned with Group objectives as it involves revenue growth, market rationalisation, automated market selection (market match) and improved knowledge to support better client prospecting and service.
Role
- Building relationships with clients (being Carriers of FINEX insurance) and working closely with them to monitor and measure performance against agreed service levels for quoting, placement, policy production and claims service. It will also be necessary to regularly attend meetings with clients, for whom detailed reports and analysis is provided on periodic basis.
- Gain an in-depth understanding of FINEX products and related insurance, working closely with the FINEX placing/claims teams to fully understand the client’s business, requirements and the services we provide and improve the proposition for the benefit of the FINEX team’s clients (Insurers).
- Analyse, interpret and present detailed analytical client reports.
- Build relationships with FINEX team colleagues in order to understand changes in strategy, challenges and provide advice on changes to client appetite as and when required.
- Build and develop relationships with FMS colleagues in Mumbai and Ipswich to monitor finances, manage budget and develop analytical data.
- Work closely with members of the FMS team worldwide to ensure integrity, accuracy and completeness of data and ensure a consistent global delivery of services.
Qualifications
- Solid years industry experience in a client facing / broking role (preferable)
- Knowledge, or ability to quickly gain knowledge, of financial lines clients, markets and products
- Highly articulate and able to communicate and influence with confidence and credibility at all levels, delivery to suit audience and adjust behaviour to suit the political environment
- Client relationship focused with proven excellence in service delivery
- Ability to analyse, present and interpret detailed analytical data/client reports
- Deep understanding of Insurance principals, broking and underwriting
- Ability to drive conflict resolution without compromising client relationship
- Problem solving skills, innovative and creative with technical aptitude
- Ability to work autonomously or within a team, while working to tight deadlines
- Knowledge and understanding of industry specific market analysis systems and technologies
- Appreciation and understanding of multinational team structures and cultural nuances
- Must demonstrate attention to detail, with a high level focus on quality
- Excellent verbal and written communication skills, confident facilitator
- Flexible approach to undertake additional responsibilities within FMS as and when required
What We Offer
Enjoy a benefits package designed to help you thrive, both professionally and personally. You\’ll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.
We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.
Equal Opportunity Employer
We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@wtwco.com
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FINMAR Client Relationship Manager employer: WTW
Contact Detail:
WTW Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FINMAR Client Relationship Manager
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at events. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Research the company inside out. Understand their values, recent news, and how they operate. This knowledge will help you tailor your conversations and show you're genuinely interested.
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Client Relationship Manager role. Highlight your experience and how it aligns with their goals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace FINMAR Client Relationship Manager
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you understand the role inside out. Dive into the job description and highlight key responsibilities and qualifications. This will help you tailor your application to show how you fit the bill.
Be Personal: When crafting your application, don’t just list your skills. Share personal experiences that demonstrate your ability to build relationships and deliver excellent service. We want to see the real you and how you can contribute to our team!
Show Off Your Analytical Skills: Since the role involves data analytics, make sure to include examples of how you've used analytical skills in past roles. Whether it’s interpreting reports or presenting findings, we want to know how you can bring value to our clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at WTW
✨Know Your FINEX Products Inside Out
Before the interview, make sure you have a solid understanding of FINEX products and related insurance. This will not only help you answer questions confidently but also show your genuine interest in the role and the company.
✨Build Rapport with Interviewers
Since this role is all about building relationships, practice how to connect with your interviewers. Use their names, maintain eye contact, and engage in active listening. This will demonstrate your client relationship skills right from the start.
✨Prepare Analytical Insights
Be ready to discuss how you would analyse and present detailed client reports. Bring examples from your past experience where your analytical skills made a difference. This shows you can add value to the team and understand the importance of data in decision-making.
✨Showcase Your Problem-Solving Skills
Think of specific instances where you've successfully resolved conflicts or challenges in client relationships. Be prepared to share these stories during the interview to highlight your innovative and creative problem-solving abilities.
