At a Glance
- Tasks: Win new clients and manage existing accounts while collaborating with a dynamic team.
- Company: Join WTW, a leading company focused on client success and community impact.
- Benefits: Enjoy 25 days annual leave, private healthcare, and hybrid working options.
- Other info: Be part of a supportive culture with excellent career development opportunities.
- Why this job: Make a real difference in client relationships and drive business growth.
- Qualifications: Proven client management skills and strong leadership abilities required.
The predicted salary is between 40000 - 50000 £ per year.
We are seeking a Client Advocate to join our GB Retail team. The position has two primary areas of responsibility. Firstly, as business developer taking responsibility to win new clients and support the Regional Director (RD) with the growth of the region. Secondly, as account director taking responsibility for the smooth running, growth and development of client accounts.
You will retain a client book with the expected split of time to be 60/40 growth and development/client work. You will work with the business development team and be part of the sales community, working to develop your own prospects individually and alongside the team.
You will be leading by example, ensuring that client service level standards and performance are consistent with agreed levels, flagging any concerns to the RD to enable them to step in and support as required.
The Role
- Working with the Regional Director and Business development team to develop opportunities with key prospects within the Northeast of England.
- Developing own book of prospects.
- Contributing to the sales strategy within the Northeast area.
- Networking and meeting local/relevant business leaders in the community.
- Active use and promotion of WTW on LinkedIn.
- Collaborating with other WTW colleagues, lines of business and practice leaders to deliver the best WTW solutions to prospects possible.
- Maintaining a personal portfolio of clients.
- Being part of the Account Director community to utilise the full breadth of skills and experience from the broader WTW business, to connect WTW and deliver the best of WTW to our clients and our prospects and sharing best practice.
What you’ll bring
- Excellent and proven client relationship and management skills.
- Demonstrable track record in development and winning of prospects.
- Strong leadership skills.
- Excellent stakeholder management skills with the ability to influence within a complex environment.
- Strong facilitation skills – able to use inclusive and collaborative styles to manage ambiguity, gain agreement and manage conflict.
- Strong skills in problem solving.
- High levels of business and financial acumen with an understanding of company strategy, operating environment and business objectives.
- Strong communication, negotiating and influencing skills.
- Strong awareness of compliance environment with thorough understanding of conduct risk.
- A proactive ambassador for WTW in the external business community.
What we offer
Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.
We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.
Equal Opportunity Employer
We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@wtwco.com.
Client Advocate in Edinburgh employer: WTW
WTW is an exceptional employer that prioritises the professional and personal growth of its employees, particularly in the role of Client Advocate within the vibrant Northeast of England. With a robust benefits package including generous annual leave, comprehensive health offerings, and hybrid working options, WTW fosters a supportive work culture that encourages collaboration and community engagement. Employees are empowered to develop their skills and make meaningful contributions, all while enjoying unique perks that enhance their overall wellbeing.
StudySmarter Expert Advice🤫
We think this is how you could land Client Advocate in Edinburgh
✨Tip Number 1
Get networking! Reach out to local business leaders and attend community events. Building relationships can open doors to new opportunities and help you stand out as a Client Advocate.
✨Tip Number 2
Show off your skills on LinkedIn! Actively promote WTW and share your insights. This not only showcases your expertise but also helps you connect with potential clients and prospects.
✨Tip Number 3
Collaborate with your team! Work closely with the business development team to identify key prospects. Sharing ideas and strategies can lead to winning new clients and growing your portfolio.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the WTW family.
We think you need these skills to ace Client Advocate in Edinburgh
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Advocate role. Highlight your experience in client relationship management and business development, as these are key areas we’re looking for.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that showcase your leadership, problem-solving, and stakeholder management abilities. We want to see how you’ve made an impact!
Be Authentic:Let your personality shine through in your application. We value authenticity and want to get a sense of who you are beyond your qualifications. Share your passion for client advocacy and how you can contribute to our team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This ensures your application gets to the right people quickly and efficiently. We can’t wait to hear from you!
How to prepare for a job interview at WTW
✨Know Your Clients
Before the interview, research the company’s existing client base and understand their needs. This will help you demonstrate your knowledge of client relationship management and show how you can contribute to winning new clients.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, especially in managing teams or projects. Be ready to discuss how you've influenced stakeholders and navigated complex environments in previous roles.
✨Network Like a Pro
Familiarise yourself with local business leaders and industry trends in the Northeast of England. Mention any relevant connections or networking experiences during the interview to illustrate your proactive approach to business development.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. Use role-play scenarios to refine your negotiation and influencing skills, as these are crucial for a Client Advocate role. Remember, effective communication can set you apart from other candidates.
