Consumer Duty Operations Lead: Governance & Insights

Consumer Duty Operations Lead: Governance & Insights

Full-Time 56059 - 68517 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead the implementation of the Consumer Duty framework and ensure compliance across the organisation.
  • Company: WTW, a leading global advisory, broking, and solutions company.
  • Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
  • Other info: Collaborate with senior leaders and various departments for comprehensive oversight.
  • Why this job: Shape governance and make a real impact on customer outcomes in a dynamic environment.
  • Qualifications: Senior regulatory/compliance experience and strong stakeholder management skills.

The predicted salary is between 56059 - 68517 Β£ per year.

WTW is seeking a senior regulatory/compliance professional to lead the embedding and oversight of the Consumer Duty framework within GB Retail and related areas. You will interact with senior leaders, Compliance, Risk, Technology and Operations to drive practical implementation and measurable customer outcomes.

The role offers exposure across the organisation, shaping governance, reporting and assurance activity with a hybrid working base in Ipswich or London and a strong emphasis on stakeholder engagement.

Consumer Duty Operations Lead: Governance & Insights employer: WTW

WTW is an exceptional employer that prioritises inclusivity and employee wellbeing, offering a comprehensive benefits package that includes 25 days of annual leave, private healthcare, and a defined contribution pension scheme. The work culture fosters professional growth through hybrid working options and opportunities to engage in meaningful community service, making it an ideal environment for those looking to develop their careers while contributing positively to society.

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Contact Details:

WTW Recruitment Team

We think you need these skills to ace Consumer Duty Operations Lead: Governance & Insights

Regulatory Compliance
Governance Frameworks
Stakeholder Engagement
Risk Management
Operational Oversight
Reporting Skills
Assurance Activity