At a Glance
- Tasks: Drive client growth and manage accounts while collaborating with a dynamic team.
- Company: WTW, an inclusive employer supporting the LGBTQ+ community.
- Benefits: 25 days annual leave, private healthcare, hybrid working, and volunteer days.
- Other info: Enjoy a supportive environment with excellent career development opportunities.
- Why this job: Join a vibrant team and make a real impact in client relationships.
- Qualifications: Proven client management skills and strong leadership abilities.
The predicted salary is between 50000 - 60000 £ per year.
This job is with WTW, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
We are seeking a Client Advocate to join our GB Retail team. The position has two primary areas of responsibility. Firstly, as business developer taking responsibility to win new clients and support the Regional Director (RD) with the growth of the region. Secondly, as account director taking responsibility for the smooth running, growth and development of client accounts. You will retain a client book with the expected split of time to be 60/40 growth and development/client work.
You will work with the business development team and be part of the sales community, working to develop your own prospects individually and alongside the team. You will be leading by example, ensuring that client service level standards and performance are consistent with agreed levels, flagging any concerns to the RD to enable them to step in and support as required.
The Role
- Working with the Regional Director and Business development team to develop opportunities with key prospects within the Northeast of England.
- Developing own book of prospects.
- Contributing to the sales strategy within the Northeast area.
- Networking and meeting local/relevant business leaders in the community.
- Active use and promotion of WTW on LinkedIn.
- Collaborating with other WTW colleagues, lines of business and practice leaders to deliver the best WTW solutions to prospects possible.
- Maintaining a personal portfolio of clients.
- Being part of the Account Director community to utilise the full breadth of skills and experience from the broader WTW business, to connect WTW and deliver the best of WTW to our clients and our prospects and sharing best practice.
Qualifications
What you’ll bring
- Excellent and proven client relationship and management skills.
- Demonstrable track record in development and winning of prospects.
- Strong leadership skills.
- Excellent stakeholder management skills with the ability to influence within a complex environment.
- Strong facilitation skills – able to use inclusive and collaborative styles to manage ambiguity, gain agreement and manage conflict.
- Strong skills in problem solving.
- High levels of business and financial acumen with an understanding of company strategy, operating environment and business objectives.
- Strong communication, negotiating and influencing skills.
- Strong awareness of compliance environment with thorough understanding of conduct risk.
- A proactive ambassador for WTW in the external business community.
What we offer
Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.
Equal Opportunity Employer
We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@wtwco.com.
Client Advocate employer: WTW
WTW is an exceptional employer that prioritises inclusivity and employee wellbeing, offering a comprehensive benefits package that includes generous annual leave, private healthcare, and a defined contribution pension scheme. With a strong focus on professional growth, employees enjoy hybrid working options and opportunities to engage with the local business community, making it an ideal environment for those looking to thrive both personally and professionally in the Northeast of England.
StudySmarter Expert Advice🤫
We think this is how you could land Client Advocate
✨Tip Number 1
Get your networking game on! Attend local business events and connect with industry leaders. The more people you know, the better your chances of landing that Client Advocate role.
✨Tip Number 2
Show off your skills on LinkedIn! Share insights about client management and business development. This not only showcases your expertise but also gets you noticed by potential employers like WTW.
✨Tip Number 3
Practice your pitch! Be ready to talk about how you can grow and develop client accounts. Tailor your approach to highlight your leadership and problem-solving skills, which are key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Client Advocate
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Advocate role. Highlight your experience in client relationship management and business development, as these are key areas for us at WTW.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that showcase your leadership, problem-solving, and stakeholder management abilities. We love seeing how you’ve made an impact!
Be Authentic:Let your personality shine through in your application. We value authenticity and want to see the real you. Share your passion for client advocacy and how you can contribute to our inclusive culture at WTW.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at WTW
✨Know Your Prospects
Before the interview, research the key prospects in the Northeast of England that WTW is targeting. Understand their business needs and how WTW can provide solutions. This will show your initiative and readiness to contribute to the sales strategy.
✨Showcase Your Relationship Skills
Prepare examples that highlight your client relationship management skills. Think of specific instances where you successfully developed a client account or resolved conflicts. This will demonstrate your ability to influence and manage stakeholders effectively.
✨Emphasise Team Collaboration
Be ready to discuss how you’ve collaborated with teams in the past. WTW values teamwork, so share experiences where you worked alongside colleagues to achieve common goals, especially in a complex environment.
✨Promote Yourself as an Ambassador
Talk about how you can be a proactive ambassador for WTW in the external business community. Share your ideas on networking and promoting WTW on platforms like LinkedIn, showing that you’re not just looking to fill a role but to actively contribute to the company’s growth.
