At a Glance
- Tasks: Drive product adoption and engage stakeholders across Western Europe.
- Company: WTW, a leader in innovative product solutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to influence product development and user experience.
- Why this job: Be the bridge between global strategies and local engagement, making a real impact.
- Qualifications: 5+ years in Product Engagement or related fields, strong stakeholder management skills.
The predicted salary is between 54450 - 66550 £ per year.
WTW is seeking an experienced Product Engagement Specialist to drive product adoption, stakeholder engagement and user advocacy across Western Europe.
Reporting into the Global Product organisation, you will act as a key link between Product, Engineering and regional business stakeholders, helping translate global product strategies into meaningful regional engagement activities.
You will support the successful adoption of products and platforms by ensuring colleagues understand their value, are equipped to use them effectively and remain engaged as products evolve.
Working closely with Product Managers, Engineering teams, Training Specialists and business leaders, you will lead regional engagement initiatives, coordinate communications and training activities, and gather user insights that help shape future product enhancements.
The successful candidate will be comfortable operating across multiple markets, managing senior stakeholder relationships and influencing adoption outcomes while aligning to a globally-led product strategy.
Key Responsibilities Lead the development and execution of product engagement plans across Western Europe, aligned to global product objectives.
Drive regional product launches through communications, training, adoption and stakeholder engagement activities.
Create and adapt user-focused content, including launch communications, FAQs, training materials, product updates and success stories.
Build and maintain strong relationships with business stakeholders across multiple countries and functions.
Gather and analyse user feedback, adoption trends and engagement metrics to identify opportunities and risks.
Act as a regional advocate for users, ensuring business insights are represented within Product and Engineering discussions.
Lead regional product demonstrations, roadshows, awareness campaigns and engagement events.
Partner with Change, Communications and Training teams to support successful product adoption across the region.
Coordinate engagement activities across product releases, enhancements and strategic initiatives.
Maintain ongoing engagement with stakeholders, ensuring awareness of product developments, roadmaps and future capabilities.
Support the continuous improvement of product engagement frameworks, processes and best practices across the Product organisation.
Provide regional recommendations and insights to Global Product leadership to support future product investment and prioritisation decisions.
Qualifications
Skills & Experience 5+ years' experience in Product Engagement, Product Operations, Product Marketing, Change Management, Communications or a related technology-focused role.
Experience working across multiple European countries and stakeholder groups.
Strong stakeholder management skills, including experience working with senior leaders and sponsors.
Ability to develop and execute engagement and adoption strategies.
Excellent written, verbal and presentation skills.
Strong analytical skills with the ability to interpret adoption and engagement data.
Experience supporting enterprise technology, digital products or transformation initiatives.
Ability to balance regional business needs with global priorities.
Strong organisational skills and the ability to manage multiple initiatives simultaneously.
Product Engagement Specialist in City of London employer: WTW
WTW is an exceptional employer that prioritises inclusivity and employee wellbeing, offering a comprehensive benefits package that includes 25 days of annual leave, private healthcare, and a defined contribution pension scheme. The work culture fosters professional growth through hybrid working options and opportunities to engage in meaningful community service, making it an ideal environment for those looking to develop their careers while contributing positively to society.
StudySmarter Expert Advice🤫
We think this is how you could land Product Engagement Specialist in City of London
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like WTW!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at WTW would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at WTW through your school's career services!
We think you need these skills to ace Product Engagement Specialist in City of London
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Engagement Specialist, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Engagement Specialist position at WTW. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at WTW
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
