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- Tasks: Manage and develop technology systems for the Mid-Market area, driving improvements and delivering projects.
- Company: WTW is a global leader in technology and business improvement, fostering inclusivity and diversity.
- Benefits: Enjoy a collaborative work culture, flexible hours, and opportunities for professional growth.
- Why this job: Be part of a dynamic team that values innovation and continuous improvement in technology.
- Qualifications: Experience in application management, cloud technologies, and strong stakeholder engagement skills required.
- Other info: This is a 6-month contract role with potential for future opportunities.
The predicted salary is between 36000 - 60000 £ per year.
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Global Talent Acquisition with MBA in HR | Global Recruitment Strategies | BEI Certified | CM Certified
Description
We’re looking for a Business System Analyst to join our dynamic Technology & Business Improvement (TBI) team. This is a key role responsible for managing and developing the suite of technology systems and applications that support the Mid-Market area of the business.
Working at the intersection of business operations and global technology, you will drive continuous improvement initiatives and deliver technical development projects in line with our Mid-Market technology roadmap.
The Role
- Technology & Systems Management
- Oversee the ongoing maintenance and development of Mid-Market business applications and platforms.
- Lead fault resolution, incident response, and ensure timely ticket management.
- Ensure compliance with security policies and lead on risk remediation activities.
- Manage cloud development, architecture, and system integrations.
- Coordinate licensing, certificates, and vendor relationships.
- Champion and Dataverse maintain the technical governance framework.
- Drive continuous system improvements to enhance performance, scalability, and user experience.
- Liaise with global technology teams to implement enterprise-wide technology policies and standards.
- Lead the planning and delivery of technical projects including:
- Application upgrades
- Data migrations
- Platform and user experience enhancements
- Fileshare migrations
- Manage internal developers and external partners to ensure timely and high-quality outcomes.
- Maintain project oversight to ensure alignment with timelines, budgets, and business priorities.
- Lead governance and compliance workstreams across the TBI function.
- Implement and improve procedural frameworks and documentation standards.
- Coordinate KPI tracking, reporting, and performance reviews across workstreams and projects.
- Collaborate with business leads within the H&B GB Mid-Market function to plan, promote, and roll out technology upgrades.
- Act as a trusted advisor and technology partner to non-technical teams.
- Communicate complex technical concepts in an inclusive and user-friendly way.
Qualifications
The Requirement
- Demonstrated ability to manage third-party vendors and internal developers.
- Proven experience in application/platform management in a fast-paced, complex environment.
- Strong technical background with experience in cloud technologies and system integration.
- Solid understanding of IT compliance, governance, and information security best practices.
- Excellent stakeholder engagement skills with a collaborative and solutions-focused approach.
Equal Opportunity Employer
At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organization. We embrace all types of diversity.
We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@willistowerswatson.com.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Contract
Job function
-
Job function
Information Technology
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Business Systems Analyst - FTC 6 months employer: WTW
Contact Detail:
WTW Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Systems Analyst - FTC 6 months
✨Tip Number 1
Familiarise yourself with the specific technologies and systems mentioned in the job description. Understanding cloud technologies and system integration will give you an edge during discussions with the hiring team.
✨Tip Number 2
Prepare to discuss your experience in managing third-party vendors and internal developers. Be ready to share specific examples of how you've successfully led projects or initiatives in a similar environment.
✨Tip Number 3
Brush up on your knowledge of IT compliance, governance, and information security best practices. Being able to articulate these concepts clearly will demonstrate your expertise and suitability for the role.
✨Tip Number 4
Showcase your stakeholder engagement skills by preparing examples of how you've collaborated with non-technical teams. Highlighting your ability to communicate complex technical concepts in an accessible way will be crucial.
We think you need these skills to ace Business Systems Analyst - FTC 6 months
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business systems analysis, particularly in managing technology systems and applications. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and how your skills align with the responsibilities outlined. Mention specific experiences where you've driven continuous improvement initiatives or managed technical projects.
Showcase Technical Skills: In your application, emphasise your technical background, especially in cloud technologies and system integration. Provide examples of how you've successfully managed third-party vendors and internal developers in past roles.
Highlight Stakeholder Engagement: Demonstrate your excellent stakeholder engagement skills by including examples of how you've collaborated with non-technical teams. This will show your ability to communicate complex concepts in an inclusive manner, which is crucial for this role.
How to prepare for a job interview at WTW
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a Business Systems Analyst. Familiarise yourself with the key tasks mentioned in the job description, such as managing technology systems and driving continuous improvement initiatives.
✨Showcase Your Technical Skills
Be prepared to discuss your technical background, especially in cloud technologies and system integration. Highlight any relevant experience you have with application/platform management and how it relates to the role at WTW.
✨Prepare for Stakeholder Engagement Questions
Since this role involves collaborating with various business leads, think of examples where you've successfully engaged stakeholders. Be ready to explain how you communicate complex technical concepts in an inclusive way.
✨Demonstrate Problem-Solving Abilities
Expect questions that assess your problem-solving skills, particularly in fault resolution and incident response. Prepare to share specific instances where you've effectively managed issues or led projects to successful outcomes.
