This job is with WTW, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Interested in this role You can find all the relevant information in the description below.
Description
Fantastic opportunity to join WTW's Rewards Data Intelligence Practice as a Rewards Survey Consultant. WTW is a leading provider of compensation, benefits, and employment practices information to the global employer community.
Covering more than 100 countries across six continents, our data centres in North America, Europe, Middle East and Africa, Asia Pacific and Latin America annually compile reports on the remuneration, benefits and employment practices of local and multinational companies.
Our portfolio of products and customised services helps organizations to:
- Develop cost-effective salary and benefit packages.
- Stay up to date with the latest HR developments.
- Ensure compliance with local laws and customs.
- Assess and compare the costs of employment within and across regions.
Curious to learn more about Work & Rewards at WTW? Discover how our unique blend of advisory expertise, data-driven insights and digital capabilities helps organisations attract, reward and engage their people.
Role
Primarily providing survey and compensation consulting support to existing and new clients, the role will be assisting the growth and profitability of the team by being responsible for:
Managing and supporting client relationships with UK-based participants and prospects throughout the full survey cycle. Assist in supporting WTW's upcoming AI journey of automated job matching to support clients' ad-hoc needs and their data submission process
Supporting the development of our survey and data analytics offering to clients primarily within Financial Services sector.
Act as analytical support to an industry lead (tracking year-on-year survey participations, data quality and data analysis).
Support the delivery of compensation - based project work such as salary structure development, compensation and benefits reviews and conducting pay assessments and bespoke surveys
Coordinate with the Data & Analytics team to provide clients with market benchmarking on different pay elements (e.g., base pay, bonus), using sources such as survey data and published reports
Supporting Job Evaluation projects (utilising our propriety methodology and state-of-the-art AI-enabled technology) and Equal Pay work across the wider RDI team
Support clients in leveraging WTW's Data Science capabilities to review an organisation's approach to managing knowledge and skills, using AI-enabled market scans to provide clients with insight around prevalent and emerging skills.
Support the wider RDI team in writing proposals, industry trends and utilising our AI-driven insights around talent flow analytics.
Performance objectives are:
Client
Managing clients, addressing queries, responding to ad-hoc questions, and supporting tools for assigned client portfolio.
Conducting and facilitating client presentations and forums.
Promoting Data Purchasing Plans, as well as selling and delivering client projects.
Collaborating with consultants/colleagues and the survey production team to successfully deliver surveys and projects, ensuring client expectations are met or exceeded by developing project plans and activity schedules, supporting job matching, conducting pay assessments and compensation reviews, and managing project correspondence and meeting documentation.
Financial
Providing new and existing clients with survey pricing proposals
Support the revenue growth of allocated industry surveys
Support ad-hoc projects via client base
People
Build strong relationships externally and internally and collaborate effectively on cross-functional teams
Demonstrate natural ease and effectiveness when dealing with clients/colleagues at all levels
Work closely with Customer Services teams for end-to-end account management
Excellence
Continuously develop technical and consulting skills (e.g. selling and project management skills)
Ensure survey project files are up-to-date and meet Excellence standards
Assisting survey product team with project management, data validations and survey reviews
Qualifications
What you'll bring:
Good organisational skills; planning and organising work efficiently, handling multi projects and priorities
To be self-sufficient and manage own workload, asking for support as required and a good team player.
Strong client relationship management skills with a dedication to quality and customer service.
A desire to build an understanding of compensation and benefits issues and the broader HR environment
Excellent written and oral communication skills – comfortable communicating with senior managers
Experience in data management (perhaps gained through the management of an HR system or pay review process) or be numerate with good data analysis and interpretation skills.
Will have a good working experience with MS Excel, Word and PowerPoint and possibly have some experience working with databases or statistical software
What we offer
Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.
We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. xxuwjjq Start making the most of your career and wellbeing with a range of benefits tailored for you.
Equal Opportunity Employer
We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Rewards Survey Consultant in Bristol employer: WTW
WTW is an exceptional employer that prioritises inclusivity and employee wellbeing, offering a comprehensive benefits package that includes 25 days of annual leave, private healthcare, and a defined contribution pension scheme. The work culture fosters professional growth through hybrid working options and opportunities to engage in meaningful community service, making it an ideal environment for those looking to develop their careers while contributing positively to society.
