At a Glance
- Tasks: Lead AI transformation projects and drive growth across EMEA.
- Company: WTW, an inclusive employer committed to diversity and innovation.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional development.
- Other info: Join a dynamic team focused on AI-driven growth and inclusivity.
- Why this job: Make a real impact by embedding AI into client operations and driving transformation.
- Qualifications: Experience in large-scale transformation and deep understanding of the insurance value chain.
The predicted salary is between 90000 - 110000 £ per year.
This job is with WTW, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.
Core Accountabilities
- Revenue & Growth
- Originate and close large AI transformation programmes (multi-year, multi-function)
- Build and maintain a robust AI pipeline across EMEA
- Deliver profitable AI-led engagements with clear commercial outcomes
- Partner with market leaders to convert demand into revenue
- Client Transformation
- Lead end-to-end AI transformation engagements across:
- Pricing optimisation
- Underwriting decision support
- Claims automation and triage
- Reserving and capital monitoring
- Ensure AI is embedded into day-to-day client operations, not isolated pilots
- Act as a trusted advisor to C-suite clients on AI strategy and execution
- Integration with Propositions
- Embed AI into all core propositions:
- Pricing
- Underwriting
- Claims
- Reserving
- Capital
- Establish and lead AI champions within each practice
- Ensure every major client engagement is AI-enabled by design
- Go-to-Market Leadership
- Define and lead the firm's AI narrative in insurance
- Develop flagship use cases that anchor client conversations
- Equip colleagues and client leaders with practical AI sales tools and propositions
- Elevate the firm's external position through thought leadership and client impact
- Technology & Product Evolution
- Leverage current AI ecosystem (e.g. LLMs, cloud platforms) to deliver immediate client value using our technology
- Feed into the development of proprietary AI-enabled capabilities, based on proven client demand
- Ensure technology investment is driven by real client use cases, not internal agendas
- Internal Adoption & Behaviour Change
- Drive AI adoption across the firm
- Every proposal includes AI elements
- Teams are trained on practical AI application
- Remove low-value manual work through AI-enabled delivery
- Align incentives to reward AI-led growth and delivery
Qualifications
Success Metrics
- AI-driven revenue and bookings
- Size and quality of AI pipeline (12–18 months forward visibility)
- Number and scale of AI transformation programmes delivered
- Reusability and scalability of AI-enabled propositions
Candidate Profile
Experience
- Proven track record in selling and delivering large-scale transformation (consulting, technology, or both)
- Deep understanding of insurance value chain (pricing, underwriting, claims, reserving, capital)
- Experience applying AI / advanced analytics in real business contexts (not theoretical)
- Strong commercial instincts with a history of winning and scaling revenue
Capabilities
- Combines strategic thinking with execution discipline
- Credible at C-suite level with clients
- Able to translate between technical teams and business leaders
- Builds high-performing, multi-disciplinary teams
- Drives change in complex, matrixed organisations
Mindset
- Commercially driven, not academically focused
- Action-oriented: prioritises delivery over perfection
- Pragmatic on technology: uses what works now, builds what is proven
- High standards: expects AI to materially improve outcomes, not just processes
Key Relationships
- EMEA Market Leaders
- Proposition Leaders (Pricing, Claims, Reserving, Capital)
- Technology leadership
- Strategic clients (C-suite stakeholders)
First 6–12 Month Expectations
- Establish AI as a core commercial pillar of the business
- Collaborate to define and launch flagship AI propositions
- Secure initial transformation deals with priority clients
- Build initial AI capability and delivery model
- Demonstrate tangible client impact and internal adoption
Bottom Line
This role exists to ensure: AI is not a capability we talk about — it is how we grow, sell, and deliver.
At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email.
AI Transformation Leader in Bristol employer: WTW
WTW is an exceptional employer that prioritises inclusivity and employee wellbeing, offering a comprehensive benefits package that includes 25 days of annual leave, private healthcare, and a defined contribution pension scheme. The work culture fosters professional growth through hybrid working options and opportunities to engage in meaningful community service, making it an ideal environment for those looking to develop their careers while contributing positively to society.
