At a Glance
- Tasks: Manage client relationships and drive new business development in a collaborative team.
- Company: WTW, an inclusive employer supporting the LGBTQ+ community.
- Benefits: 25 days annual leave, private healthcare, hybrid working, and more perks.
- Other info: Enjoy excellent career growth opportunities and a supportive work environment.
- Why this job: Join a diverse team and make a real impact on client success.
- Qualifications: Experience in insurance markets and strong relationship-building skills.
The predicted salary is between 40000 - 50000 £ per year.
This role offers the opportunity to join a large and diverse team of professionals working collaboratively toward a common goal with a focus on knowledge growth and personal development. We are seeking motivated candidates to help support our continued success over the longer term. If this is an environment that resonates, we would be delighted to hear from you.
The Role:
- You will be responsible for a portfolio of clients and prospects with accountability for retention of clients and new business development.
- You will manage and develop client relationships, grow the portfolio within the business unit and support the conversion of prospects.
Client Relationship Management: Understand the clients’ business and their risk management needs and look for solutions to deliver those needs through the provision of ongoing service.
Business Development: Actively support the drive of the sales process and business area practice activity in relation to winning, retaining and developing profitable new clients.
Placement Management: Work closely and maintain working relationships with market contacts, and the Broking Team, as required.
Operational and Service Delivery: Lead and deliver the end-to-end ongoing client service, adhering to standardised policies, procedures and service standards. Support the BU in accurate budgeting, forecasting and tracking of revenue. Provide feedback on corrective action required to retain clients or enhance process performance, actively supporting the implementation of any actions that are put in place.
Qualifications
What you'll bring:
- Experienced knowledge of insurance markets globally in order to deal effectively with client and Willis’ needs.
- Proven track record of delivering high levels of client service.
- Strong practical knowledge of account development and appropriate tools to achieve this aim.
- Experienced at new business sales process and track record of converting prospects to clients.
- Skilled at building effective relationships, at all levels, with clients, prospects, associates, insurers and external specialists.
- Strong communication, negotiation and influencing skills.
- Experience of working with and adhering to processes and systems to support client service delivery.
- Preferably educated to a degree level.
- Preferably with professional qualifications of ACII or similar.
What We Offer
Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.
Equal Opportunity Employer
We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk@wtwco.com.
Account Executive - Services employer: WTW
WTW is an exceptional employer that fosters an inclusive and collaborative work environment, perfect for those seeking to grow both personally and professionally. With a strong focus on employee wellbeing, we offer a comprehensive benefits package, including generous annual leave, private healthcare, and hybrid working options, ensuring our team members can thrive in their roles while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Account Executive - Services
✨Tip Number 1
Network like a pro! Reach out to current employees at WTW on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Account Executive role.
✨Tip Number 2
Prepare for the interview by researching WTW's values and recent projects. Show us that you understand their mission and how your skills can contribute to their success in client relationship management.
✨Tip Number 3
Practice your pitch! Be ready to discuss your previous successes in business development and client retention. We want to hear how you've turned prospects into loyal clients in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the team at WTW.
We think you need these skills to ace Account Executive - Services
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Account Executive role. Highlight your client relationship management and business development successes to grab our attention!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background aligns with our goals at WTW. Keep it engaging and personal!
Showcase Your Communication Skills:As an Account Executive, strong communication is key. Make sure your application is clear, concise, and free of errors. This will demonstrate your attention to detail and professionalism.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at WTW
✨Know Your Clients
Before the interview, research WTW and their client base. Understand their business model and the specific needs of their clients. This will help you demonstrate your knowledge of client relationship management and how you can contribute to their success.
✨Showcase Your Sales Skills
Prepare examples from your past experiences where you've successfully converted prospects into clients. Highlight your understanding of the sales process and how you can actively support business development at WTW.
✨Communicate Effectively
Practice your communication skills, as they are crucial for this role. Be ready to discuss how you build relationships with clients and colleagues alike. Use clear, concise language to convey your ideas during the interview.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities in client service delivery. Prepare to discuss how you would handle specific situations, such as retaining a difficult client or improving service processes, to showcase your operational skills.
