At a Glance
- Tasks: Manage high-value accounts and deliver tailored risk management solutions.
- Company: Join a globally recognised organisation in the insurance industry.
- Benefits: 25 days annual leave, private healthcare, and hybrid working options.
- Other info: Enjoy a supportive culture with excellent career growth opportunities.
- Why this job: Make a significant impact in Retail, Leisure & Hospitality sectors.
- Qualifications: Experience in insurance with strong client relationship skills.
The predicted salary is between 60000 - 80000 £ per year.
We are seeking an experienced, growth-focused Account Director to join our Retail, Leisure & Hospitality (L&H) Practice. As an Account Director, you will be responsible for managing a portfolio of Retail, L&H clients which include complex, high-value accounts requiring tailored risk management solutions. This role offers a fantastic opportunity to make a significant impact in the insurance industry, working within a globally recognised organisation.
The Role
- Client Relationship Management: Take ultimate responsibility for delivering the required services to clients, building long-term relationships, and becoming a trusted advisor on their risk and insurance requirements.
- Strategic Solutions Delivery: Develop and implement risk transfer and risk management solutions that align with the unique needs of clients in the Retail and L&H sectors.
- Stakeholder Engagement: Identify and engage with key decision-makers and budget holders within client organisations, fostering strong, lasting relationships.
- Industry Expertise: Provide technical, industry, and subject-matter expertise, drawing on internal resources where necessary to deliver comprehensive solutions to clients.
- Collaboration: Work closely with specialist technical teams across the business and the wider group to meet client needs effectively and deliver top-tier solutions.
- Business Development: Drive the sales process to win, retain, and develop profitable new clients. Ensure business growth by identifying opportunities for account expansion and delivering additional services where appropriate.
- Placement Strategies: Develop and implement strategies to optimise revenue from both new and existing clients, using appropriate placement channels.
- Team Leadership: Lead and support a dedicated service team, ensuring seamless delivery of services and maintaining high standards of performance.
Qualifications
- Extensive Experience: Background in the Retail, Leisure & Hospitality insurance sectors (preferable) with an understanding of the unique risks and challenges within these industries.
- ACII or Equivalent Qualification: Ideally, you will hold an ACII qualification or similar, demonstrating your technical knowledge and commitment to professional development.
- Client Relationship Expertise: Proven experience of managing large and complex client accounts, with a track record of building strong, enduring relationships.
- Strategic Thinking: Strong ability to think strategically, developing innovative risk management solutions tailored to the client’s business needs.
- Business Development Skills: Demonstrated success in winning new business, converting prospects into long-term clients, and contributing to business growth.
- Communication Skills: Excellent communication, negotiation, and influencing skills, enabling you to interact effectively with clients, stakeholders, and internal teams.
- Team Leadership: Experience managing teams, setting objectives, and guiding team members to deliver high-quality outcomes.
What we offer
Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.
Equal Opportunity Employer
We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@wtwco.com.
Account Director - Retail, Leisure and Hospitality Practice employer: WTW
WTW is an exceptional employer that prioritises inclusivity and employee wellbeing, offering a comprehensive benefits package that includes 25 days of annual leave, private healthcare, and a defined contribution pension scheme. The work culture fosters professional growth through hybrid working options and opportunities to engage in meaningful community service, making it an ideal environment for those looking to develop their careers while contributing positively to society.
StudySmarter Expert Advice🤫
We think this is how you could land Account Director - Retail, Leisure and Hospitality Practice
✨Tip Number 1
Network like a pro! Get out there and connect with people in the Retail, Leisure & Hospitality sectors. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Remember, it’s all about building those relationships!
✨Tip Number 2
Showcase your expertise! When you’re chatting with potential employers or clients, make sure to highlight your experience and knowledge in risk management solutions. Share specific examples of how you’ve tackled challenges in the past – this will set you apart from the competition.
✨Tip Number 3
Be proactive in your job search! Don’t just wait for roles to be advertised; reach out directly to companies you admire. Express your interest in working with them and ask if they have any upcoming opportunities. We love seeing candidates take the initiative!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles tailored to your skills and interests. So, what are you waiting for? Dive in and start applying today!
We think you need these skills to ace Account Director - Retail, Leisure and Hospitality Practice
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in the Retail, Leisure & Hospitality sectors. We want to see how your background aligns with the unique challenges of these industries!
Showcase Your Client Relationship Skills:Since this role is all about managing client relationships, share specific examples of how you've built and maintained strong connections with clients in the past. We love seeing those success stories!
Demonstrate Strategic Thinking:Use your application to illustrate your ability to think strategically. Describe instances where you've developed innovative risk management solutions tailored to client needs. This will really catch our eye!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at WTW
✨Know Your Industry Inside Out
Make sure you brush up on the latest trends and challenges in the Retail, Leisure, and Hospitality sectors. Being able to discuss specific risks and solutions will show that you're not just familiar with the industry but are genuinely passionate about it.
✨Build a Relationship Strategy
Prepare to talk about how you would approach client relationship management. Think of examples where you've successfully built long-term relationships and how you can apply those strategies to the role. This will demonstrate your understanding of the importance of trust in client interactions.
✨Showcase Your Strategic Thinking
Be ready to discuss how you develop innovative risk management solutions tailored to clients' needs. Bring examples from your past experiences where your strategic thinking led to successful outcomes, as this is crucial for the Account Director role.
✨Highlight Your Team Leadership Skills
Since you'll be leading a dedicated service team, prepare to share your leadership style and how you've guided teams to achieve high-quality results. Discuss any specific objectives you've set and how you motivated your team to meet them.
