WTW in the United Kingdom is seeking a Senior Pensions Complaints Administrator for our Outsourcing line, based in Redhill with hybrid working. You will lead quality assurance activities, assess complaints, and drive improvements to deliver high-quality member service.
The role involves guidance to administration staff, governance of improvement activities, and detailed reporting, with opportunities for professional development through training and qualifications.
Senior Pensions Complaints & QA Lead employer: WTW group
WTW group offers a dynamic work environment that fosters collaboration and innovation, as seen in roles like the Global Marine Marketing Lead, which emphasizes teamwork and strategic engagement. The company provides opportunities for professional growth through hands-on experiences, such as internships and graduate programs in Insurance Technology, allowing employees to develop practical skills in a supportive setting. Additionally, WTW group is committed to maintaining high standards of service and governance, ensuring a stable and rewarding workplace.
