At a Glance
- Tasks: Lead release management and drive CI/CD practices in a dynamic tech environment.
- Company: WTW, an inclusive employer committed to diversity and innovation.
- Benefits: 25 days annual leave, private healthcare, hybrid working, and more perks.
- Other info: Join a supportive team focused on continuous improvement and career growth.
- Why this job: Make a real impact by shaping modern release practices and automation.
- Qualifications: 3+ years in SaaS release management with strong DevOps knowledge.
The predicted salary is between 63000 - 77000 £ per year.
WTW Insurance Consulting and Technology are embracing Continuous Delivery as part of our Software Development Life Cycle. At the heart of this, we are looking for a talented and experienced SaaS / DevOps Release Manager to join us to help expand and manage our approach, capabilities, tools, and colleagues to deliver agile release management. This role will be responsible for and lead key aspects of release management including planning, scheduling, communications, team coordination, deployment, and feature release. You will work closely with teams and stakeholders across the business including product management, engineering, and security to lead continuous release plans and establishing continuous improvement practices.
The Role
- Release Management & Governance
- Establish and manage modern release practices including quality gates, automated checks, and release readiness criteria.
- Ensure alignment with governance, security, and compliance requirements while minimising manual intervention through automation.
- Manage risks, dependencies, and release decisions across multiple product teams.
- DevOps & Automation Enablement
- Drive the adoption of CI/CD pipelines, release orchestration, and infrastructure automation across teams.
- Work directly with engineering teams to embed release processes into delivery workflows (e.g. pipelines, GitOps, environment promotion models).
- Identify opportunities to replace manual release activities with automated, repeatable processes.
- Support teams in implementing progressive delivery techniques (e.g. feature flags, canary releases, blue/green where applicable).
- Tooling & Platform Integration
- Collaborate with platform and engineering teams to align on DevOps tooling, pipeline standards, and release frameworks.
- Ensure release processes are integrated into developer tooling and platform capabilities, not operated separately.
- Contribute to standardisation of release patterns across SaaS products.
- Continuous Improvement & Metrics
- Define and track DORA-style metrics (deployment frequency, lead time, change failure rate, recovery time).
- Drive continuous improvement through data-led insights.
- Contribute to the evolution of ICT DevOps and SDLC practices.
- Coaching & Capability Building
- Coach teams on DevOps practices, automation, and modern release approaches.
- Help teams transition from manual, process-heavy release management to automated, flow-based delivery.
- Act as a bridge between engineering, architecture, and governance.
What you’ll bring
- Demonstratable experience (at least 3 years) in release management for a SaaS organisation releasing new features and updates on a frequent basis to customers.
- Great working experience of Agile, SDLC and DevOps practices to effectively fulfil the role.
- Experience in modern release management tooling e.g. ServiceNow, BMC.
- Managing multiple and varied internal stakeholders and customers and cross-functional teams.
- Contributions into wider organisational practice improvement and evolution.
- Knowledge and passion for new techniques to achieve release management goals and evidence to show continual improvement of release management approach.
- Strong working knowledge of CI/CD pipelines (e.g. Azure DevOps, GitHub Actions) and release automation.
- Experience implementing pipeline-based release controls, automated testing, and deployment strategies.
- Understanding of infrastructure as code (e.g. OpenTofu) and environment management concepts.
- Experience with cloud-native SaaS architectures (preferably Azure).
- Familiarity with observability, monitoring, and release health metrics.
- Ability to work hands-on with engineering teams to diagnose and improve delivery pipelines.
- Understanding of modern DevOps practices and principles (GitOps, trunk-based development, progressive delivery).
- Experience improving developer experience and reducing delivery friction through automation.
What we offer
Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.
Equal Opportunity Employer
We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email.
CI/CD & Release Automation Lead in London employer: WTW group
WTW group offers a dynamic work environment that fosters collaboration and innovation, as seen in roles like the Global Marine Marketing Lead, which emphasizes teamwork and strategic engagement. The company provides opportunities for professional growth through hands-on experiences, such as internships and graduate programs in Insurance Technology, allowing employees to develop practical skills in a supportive setting. Additionally, WTW group is committed to maintaining high standards of service and governance, ensuring a stable and rewarding workplace.
StudySmarter Expert Advice🤫
We think this is how you could land CI/CD & Release Automation Lead in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at WTW group or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to WTW group.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like WTW group.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like WTW group that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace CI/CD & Release Automation Lead in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at WTW group.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at WTW group and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at WTW group
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If WTW group uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
