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For Companies At a Glance
- Tasks: Provide exceptional customer service and support clients with insurance needs.
- Company: Join a supportive State Farm team focused on community and growth.
- Benefits: Competitive pay, performance bonuses, paid training, and licensing support.
- Why this job: Make a real impact while building a rewarding career in insurance sales.
- Qualifications: Strong communication skills and a desire to learn and grow.
- Other info: Opportunity for advancement into sales or account management roles.
The predicted salary is between 40000 - 56000 £ per year.
Customer Service Representative - State Farm Agent Team Member
Full Time in Warrington, PA
- Competitive Pay + Performance Bonuses + Licensing Support Available
- Simple IRA
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Deliver Exceptional Service. Discover Growth Through Sales. Build a Career That Matters.
Are you someone who genuinely enjoys helping others—but also thrives when there’s an opportunity to grow and earn more? If you’re looking to build a career in a professional, people-first environment with the added bonus of in-book sales opportunities, this is your next step.
We’re looking for a Customer Service Representative who excels at relationship building and is eager to develop professionally. In this role, you’ll handle day-to-day client support while identifying opportunities to offer additional coverage and protection from within our existing client base. This is more than a customer service job—it’s a chance to become a trusted resource in your community while gaining valuable sales experience.
What You’ll Do
- Answer customer questions and provide prompt, friendly service
- Assist with policy updates, changes, and claims support
- Maintain accurate and organized records of customer interactions
- Support customer retention by identifying opportunities to enhance coverage or provide additional services
- Collaborate with licensed team members to deliver a seamless customer experience
- Grow into more sales-focused responsibilities based on performance and interest
Who You Are
- A strong communicator who listens with empathy and responds with professionalism
- Detail-oriented, organized, and efficient in managing daily tasks
- Driven to grow, learn, and contribute to a winning team
- Customer service experience preferred (insurance background a plus)
- Confident and comfortable having consultative conversations around insurance products
Licensing Requirement
This position requires a Property & Casualty and Life & Health insurance license. If you are not currently licensed, you must be willing and able to obtain one within a specified timeframe. Employment is contingent upon obtaining the required license, and licensing support may be provided to qualified candidates.
Why You’ll Love It Here
- Competitive pay plus performance-based bonuses
- Paid training and licensing assistance
- Opportunity to advance into sales or account management roles
- Supportive and team-oriented agency environment
- Make a real impact by helping clients feel protected and supported
If you're ready to deliver meaningful service while stepping into the world of insurance sales, apply today and become part of something rewarding.
Compensation $50,000.00 - $70,000.00 per year
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Join a community of good neighbors. Make a difference in your community every day. Gain confidence and grow your dream career. Earn benefits and rewards that are second to none.
Insurance and Financial Services Position - State Farm Team Member employer: Wthomson
Contact Detail:
Wthomson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance and Financial Services Position - State Farm Team Member
✨Tip Number 1
Network like a pro! Reach out to friends, family, and even acquaintances who might have connections in the insurance or financial services industry. A personal referral can make all the difference when you're trying to land that Customer Service Representative role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer service and sales. Think about your past experiences and how they relate to the job description. We want you to shine and show them why you're the perfect fit for their team!
✨Tip Number 3
Don’t forget to follow up after your interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the position. Plus, it’s a great way to reiterate your interest in helping clients and growing within the company.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We’re always on the lookout for passionate individuals who want to make a difference in their community. Let’s get you started on this exciting career path together!
We think you need these skills to ace Insurance and Financial Services Position - State Farm Team Member
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference and help us get a sense of how you'd fit into our team.
Tailor Your Application: Make sure to customise your application for the Customer Service Representative role. Highlight your relevant experience and skills that align with what we’re looking for, especially in customer service and relationship building.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and focus on communicating your ideas effectively—this will show us your attention to detail!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward—just a few clicks and you’re done!
How to prepare for a job interview at Wthomson
✨Know Your Stuff
Before the interview, make sure you understand the basics of insurance and financial services. Familiarise yourself with common terms and concepts, as well as State Farm's offerings. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As a Customer Service Representative, your ability to connect with clients is key. Prepare examples from your past experiences where you've successfully built relationships or resolved conflicts. This will demonstrate your communication skills and empathy, which are crucial for this position.
✨Prepare for Sales Conversations
Since this role involves identifying opportunities for additional coverage, think about how you would approach a consultative conversation with a client. Practice articulating how you would assess their needs and suggest relevant products. This will show your readiness to take on sales-focused responsibilities.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about the team dynamics, training opportunities, or what success looks like in this role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
