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- Tasks: Manage daily road freight operations and ensure smooth shipment execution.
- Company: Join WTA Group, a century-old logistics leader with a people-first approach.
- Benefits: Enjoy competitive salary, profit sharing, pension contributions, and comprehensive training.
- Other info: Hybrid work model with opportunities for career growth and development.
- Why this job: Be part of a dynamic team making a real impact in international logistics.
- Qualifications: 2+ years in UK/EU road freight and strong organisational skills required.
The predicted salary is between 30000 - 42000 £ per year.
WTA Group is an international logistics company, on a fast growth trajectory. We support companies of all sizes and from all industries with their own growth strategies, by supporting their logistics. This includes the importing of materials and the exporting of products internationally.
WTA Group are over 100 years old, and customers and employees both remain loyal to the group with over 50% have worked with us for over ten years. This is evidence that people are at the heart of our business, and our reputation for customer service across the globe is second to none.
Key Role
To take day-to-day responsibility for WTA’s European road freight operations, ensuring accurate execution of shipments, effective supplier coordination, and reliable client service.
This is a hands‑on operator role, for transactional/admin tasks. The operator will complete and oversee work to ensure accuracy and compliance. The role is responsible for service delivery.
Key Responsibilities
- Handle daily road freight bookings, documentation and shipment coordination.
- Ensure accuracy and timeliness.
- Be the operational contact point for clients and internal stakeholders on road freight matters.
- Liaise with hauliers, carriers and suppliers to arrange collections, deliveries and resolve service issues.
- Monitor service levels and expedite exceptions quickly to maintain smooth operations.
- Provide operational insights to support the Customer Excellence and Commercial teams, while retaining ownership of shipment execution.
- Contribute to reporting and service performance monitoring.
- Drive continuous improvement, working with IT and Process teams to simplify workflows, reduce manual effort and strengthen visibility.
Experience
- Previous operational experience in UK/EU road freight (2 years minimum).
- Understanding of customs procedures (beneficial but not essential).
- Cargowise experience (beneficial but not essential).
Skills
- Strong organisational skills with the ability to manage multiple shipments under pressure.
- Good communication and relationship skills with clients, hauliers and suppliers.
- Proactive problem solver with strong attention to detail.
Location
Hybrid with 3 days at our Manchester Head Office.
Company Benefits
- Competitive salary DOE
- Company profit sharing bonus
- Pension 5% contribution
- Life assurance
- Income Protection insurance
- Full training pathway
- Employee Assistance Programme
- And many more…
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Road Freight Operator employer: WTA Group
Contact Detail:
WTA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Road Freight Operator
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those who work at WTA Group. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of road freight operations. Be ready to discuss your previous experience and how it relates to the role. We want to see your passion for logistics!
✨Tip Number 3
Showcase your problem-solving skills during the interview. Think of examples where you've tackled challenges in past roles. We love proactive thinkers who can keep things running smoothly!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talent that fits our culture and values.
We think you need these skills to ace Road Freight Operator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Road Freight Operator role. Highlight your relevant experience in UK/EU road freight and any skills that match the job description. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about logistics and how your background makes you a great fit for WTA Group. Keep it concise but engaging – we love a good story!
Show Off Your Organisational Skills: Since this role requires strong organisational skills, make sure to mention specific examples of how you've managed multiple shipments or projects in the past. We appreciate a proactive problem solver who pays attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at WTA Group
✨Know Your Freight Inside Out
Make sure you brush up on your knowledge of road freight operations, especially within the UK and EU. Familiarise yourself with common documentation and shipment coordination processes, as well as any relevant customs procedures. This will show that you're not just interested in the role but also understand the industry.
✨Showcase Your Organisational Skills
Since this role requires managing multiple shipments under pressure, be prepared to discuss specific examples from your past experience. Think about times when you successfully juggled various tasks or resolved service issues quickly. Highlighting these skills will demonstrate your ability to thrive in a fast-paced environment.
✨Communicate Like a Pro
Effective communication is key in logistics. During the interview, practice clear and concise communication. Be ready to explain how you've built relationships with clients, hauliers, and suppliers in the past. This will help convey that you can be the operational contact point they need.
✨Emphasise Continuous Improvement
WTA Group values continuous improvement, so come prepared with ideas on how to simplify workflows or enhance visibility in operations. Share any experiences where you’ve contributed to process improvements in previous roles. This shows that you’re proactive and committed to driving efficiency.