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- Tasks: Manage export shipments from start to finish, ensuring accuracy and compliance.
- Company: Join a leading seafreight export team with a focus on operational excellence.
- Benefits: Competitive salary, profit sharing, EV car scheme, and comprehensive training.
- Other info: Enjoy a hybrid work model with opportunities for career growth.
- Why this job: Be part of a dynamic team and make a real impact in the logistics industry.
- Qualifications: Experience in seafreight exports and strong problem-solving skills required.
The predicted salary is between 30000 - 40000 £ per year.
Working as a senior member of the seafreight export team, responsible for the end-to-end management of export shipments and supporting the delivery of a consistent, high-quality operation across all clients. This role plays a key part in maintaining operational stability, supporting team performance, and ensuring all shipments are handled accurately, efficiently, and with clear ownership within the UK operation.
Key Responsibilities
- Take full ownership of export shipments from booking through to final invoicing, ensuring accuracy, timeliness, and compliance at all stages.
- Ensure operational excellence standards are consistently met across all shipments and clients.
- Support the wider team by sharing knowledge, guiding less experienced operators, and helping to maintain consistent standards.
- Work closely with the Export Manager to support team performance and maintain control of day-to-day operations.
- Ensure all invoicing, profit recognition, WIP, and accruals are completed accurately and in line with company policy.
- Implement new business effectively, ensuring a smooth and professional onboarding experience.
- Identify and resolve operational issues proactively, escalating where required.
Process & Operational Support
- Work in line with defined SOPs to ensure consistency and accuracy across all shipments.
- Maintain clear ownership of shipments within the UK team, ensuring accountability at all stages.
- Support the effective use of operational support functions where required.
- Ensure all work is completed to a high standard, identifying and addressing any issues or inconsistencies.
Performance & Continuous Improvement
- Take responsibility for the quality and accuracy of work within your remit, ensuring jobs are completed right first time.
- Ensure adherence to SOPs, highlighting any gaps or areas for improvement.
- Achieve monthly operational KPIs as specified.
- Support the ongoing development of systems, processes, and digital solutions.
Team Support & Stability
- Work collaboratively with Customer Excellence to ensure a seamless client experience.
Client, Supplier & Partner Relationships
- Build and maintain positive working relationships with clients, agents, and suppliers.
- Ensure all communication is clear, timely, and professional.
- Contribute to a high standard of customer service and client satisfaction.
Compliance
- Ensure full compliance with company policies, including credit control and operational procedures.
- Maintain accurate and complete records within CargoWise and associated systems.
- Escalate any risks, issues, or non-conformances appropriately.
Communication
- Ongoing communication with the Export Manager and wider operations team.
- Regular interaction with Customer Excellence, clients, partners, and suppliers as required.
Skills & Experience
- Strong operational experience in seafreight exports, including full documentation and process knowledge.
- Proven ability to manage shipments end-to-end with a high level of accuracy and attention to detail.
- Ability to take ownership and work independently within a fast-paced environment.
- Confident in supporting and guiding other team members.
- Strong problem-solving skills and a proactive approach to resolving issues.
- CargoWise experience preferred.
- Strong team player with a collaborative approach.
Location: Hybrid with 3 days at our Manchester Head Office.
Company Benefits:
- Competitive salary DOE.
- Company profit sharing bonus.
- Company EV car salary sacrifice scheme.
- Pension.
- Life assurance.
- Income Protection insurance.
- Full training pathway.
- Employee Assistance Programme.
- And many more...
Export Operator in Manchester employer: WTA Group
Contact Detail:
WTA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Export Operator in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the seafreight export industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions related to export operations. Think about your past experiences and how they align with the role. We want you to show off your problem-solving skills and attention to detail!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression. It shows you're keen and professional, which is exactly what we love to see in potential team members.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and contributing to our operational excellence.
We think you need these skills to ace Export Operator in Manchester
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your operational experience in seafreight exports. We want to see how you've managed shipments end-to-end, so share specific examples that demonstrate your attention to detail and accuracy.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to match the key responsibilities and skills mentioned in the job description. We love seeing candidates who take the time to connect their experience with what we’re looking for.
Be Clear and Professional: When writing your application, keep your communication clear and professional. We appreciate well-structured documents that are easy to read, so make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at WTA Group
✨Know Your Stuff
Make sure you brush up on your seafreight export knowledge. Understand the end-to-end process, from booking to invoicing, and be ready to discuss how you've managed shipments in the past. This will show that you’re not just familiar with the role but also passionate about it.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've proactively resolved operational issues in previous roles. Think of specific situations where you identified a problem and took the initiative to fix it. This will demonstrate your ability to handle challenges effectively.
✨Team Player Vibes
Since this role involves supporting and guiding less experienced operators, be ready to talk about your teamwork experiences. Share instances where you collaborated with others or helped improve team performance. Highlighting your collaborative approach will resonate well with the interviewers.
✨Communicate Clearly
Practice articulating your thoughts clearly and professionally. Since communication is key in this role, think about how you would maintain relationships with clients and suppliers. Being able to convey your ideas succinctly will leave a positive impression.