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- Tasks: Manage logistics and freight forwarding to ensure top-notch service for clients.
- Company: Join WTA Group, a century-old logistics leader with a people-first approach.
- Benefits: Enjoy competitive salary, bonuses, pension contributions, and comprehensive training.
- Other info: Hybrid work model with opportunities for career growth and development.
- Why this job: Be part of a dynamic team making a real impact in global logistics.
- Qualifications: 3+ years in multimodal operations and strong communication skills required.
The predicted salary is between 35000 - 45000 £ per year.
WTA Group is an international logistics company, on a fast growth trajectory. We support companies of all sizes and from all industries with their own growth strategies, by supporting their logistics. This includes the importing of materials and the exporting of products internationally. WTA Group are over 100 years old, and customers and employees both remain loyal to the group with over 50% having worked with us for over ten years. This is evidence that people are at the heart of our business, and our reputation for customer service across the globe is second to none.
Key Role
To provide freight forwarding & logistics support to WTA Far North and WTA South West, completing the role in line with the current SLA.
Key Responsibilities
- Complete full multimodal operational responsibilities to ensure service excellence for all clients.
- Provide import and export customs clearance.
- Raise invoices and process purchase invoices in accordance with Company policy.
- Resolve customer and supplier queries as outlined in the SLA to ensure service excellence.
- Be available to attend client meetings (virtual or in person).
- Build relationships with approved suppliers to secure competitive pricing.
- Provide client pricing in line with pricing policies.
- Prepare tenders accurately and within defined timeframes.
- Provide data for business analytics as requested.
- Complete other duties within the scope, spirit and purpose of the job, as requested.
- At all times represent and act in the best interest of the company, the shareholders and the employees.
- Work in accordance with the company values to maintain a positive environment with all teams across all departments.
Skills, Experience & Behaviours
- At least 3 years experience on a Multimodal basis.
- Cargowise experience (superuser knowledge preferred).
- Customs knowledge.
- Strong communication skills both verbal and written.
- Agile and responsive.
- Ability to prioritise tasks being assigned from the named Companies.
Location: Hybrid with 3 days at our Manchester Head Office.
Company Benefits:
- Competitive salary DOE.
- KPI Bonus.
- Company profit sharing bonus.
- Company EV car salary sacrifice scheme.
- Pension 5% contribution.
- Life assurance.
- Income Protection insurance.
- Full training pathway.
- Employee Assistance Programme.
- And many more...
Recruiters and agencies, please do not reach out to us about this post. We will be working with our list of recruiters we already have.
Senior Operations Coordinator in Bolton employer: WTA Group
Contact Detail:
WTA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Operations Coordinator in Bolton
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those who work at WTA Group. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by researching WTA Group's values and recent projects. Show us that you’re not just another candidate; you’re genuinely interested in being part of our team and contributing to our growth.
✨Tip Number 3
Practice your communication skills! Since strong verbal and written communication is key for this role, consider doing mock interviews with friends or using online platforms to refine your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the WTA family.
We think you need these skills to ace Senior Operations Coordinator in Bolton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Operations Coordinator role. Highlight your experience in multimodal operations and customs knowledge, as these are key for us. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about logistics and how your previous roles have prepared you for this position. Keep it engaging and relevant to what we do at WTA Group.
Showcase Your Communication Skills: Since strong communication is vital for this role, make sure your written application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at WTA Group
✨Know Your Logistics Inside Out
Make sure you brush up on your knowledge of multimodal operations and customs clearance processes. WTA Group values expertise, so being able to discuss your experience with Cargowise and how you've handled logistics challenges in the past will definitely impress.
✨Showcase Your Customer Service Skills
Since customer service is at the heart of WTA Group's operations, prepare examples of how you've resolved client queries or improved service delivery. Highlighting your strong communication skills will show that you can maintain their reputation for excellence.
✨Be Ready to Discuss Pricing Strategies
Familiarise yourself with pricing policies and procurement strategies. Be prepared to talk about how you've built relationships with suppliers to secure competitive pricing in previous roles. This will demonstrate your ability to contribute to the company's growth.
✨Emphasise Your Team Spirit
WTA Group values a positive environment across all departments. Share examples of how you've collaborated with teams in the past and how you align with company values. This will show that you're not just a great fit for the role, but also for the company culture.