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- Tasks: Manage daily road freight operations and ensure smooth shipment execution.
- Company: Join WTA Group, a century-old logistics company with a strong reputation.
- Benefits: Enjoy competitive salary, profit sharing, pension contributions, and comprehensive training.
- Other info: Hybrid work model with opportunities for career growth and continuous improvement.
- Why this job: Be part of a dynamic team that values people and customer service excellence.
- Qualifications: 2+ years in UK/EU road freight operations; strong organisational and communication skills.
The predicted salary is between 30000 - 40000 £ per year.
WTA Group is an international logistics company, on a fast growth trajectory. We support companies of all sizes and from all industries with their own growth strategies, by supporting their logistics. This includes the importing of materials and the exporting of products internationally.
WTA Group are over 100 years old, and customers and employees both remain loyal to the group with over 50% having worked with us for over ten years. This is evidence that people are at the heart of our business, and our reputation for customer service across the globe is second to none.
Key Role
To take day-to-day responsibility for WTA’s European road freight operations, ensuring accurate execution of shipments, effective supplier coordination, and reliable client service. This is a hands-on operator role, for transactional/admin tasks. The operator will complete and oversee work to ensure accuracy and compliance. The role is responsible for service delivery.
Key Responsibilities
- Handle daily road freight bookings, documentation and shipment coordination.
- Ensure accuracy and timeliness.
- Be the operational contact point for clients and internal stakeholders on road freight matters.
- Liaise with hauliers, carriers and suppliers to arrange collections, deliveries and resolve service issues.
- Monitor service levels and escalate exceptions quickly to maintain smooth operations.
- Provide operational insights to support the Customer Excellence and Commercial teams, while retaining ownership of shipment execution.
- Contribute to reporting and service performance monitoring.
- Drive continuous improvement, working with IT and Process teams to simplify workflows, reduce manual effort and strengthen visibility.
Experience:
- Previous operational experience in UK/EU road freight (2 years minimum).
- Understanding of customs procedures (beneficial but not essential).
- Cargowise experience (beneficial but not essential).
Skills:
- Strong organisational skills with the ability to manage multiple shipments under pressure.
- Good communication and relationship skills with clients, hauliers and suppliers.
- Proactive problem solver with strong attention to detail.
Location: Hybrid with 3 days at our Manchester Head Office.
Company Benefits:
- Competitive salary DOE
- Company profit sharing bonus
- Pension 5% contribution
- Life assurance
- Income Protection insurance
- Full training pathway
- Employee Assistance Programme
- And many more...
Road Freight Operator in Bolton employer: WTA Group
Contact Detail:
WTA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Road Freight Operator in Bolton
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those who work in road freight. Attend events or join online forums to connect with potential employers and get insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching WTA Group and understanding their operations. Be ready to discuss how your previous experience aligns with their needs, especially in managing shipments and liaising with suppliers.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share examples of how you've tackled challenges in past roles. This will demonstrate your proactive approach and attention to detail, which are key for a Road Freight Operator.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the WTA Group family.
We think you need these skills to ace Road Freight Operator in Bolton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Road Freight Operator role. Highlight your relevant experience in UK/EU road freight and any operational tasks you've handled. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about logistics and how you can contribute to WTA Group's success. Keep it concise but impactful – we love a good story!
Show Off Your Organisational Skills: In your application, give examples of how you've managed multiple shipments or projects under pressure. We value strong organisational skills, so let us know how you keep everything on track!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at WTA Group
✨Know Your Freight Inside Out
Before the interview, brush up on your knowledge of road freight operations, especially within the UK and EU. Familiarise yourself with common documentation and shipment coordination processes, as well as any relevant customs procedures. This will show that you’re not just interested in the role but also understand the intricacies involved.
✨Showcase Your Organisational Skills
Since this role requires managing multiple shipments under pressure, be ready to discuss specific examples from your past experience. Prepare a few stories that highlight how you’ve successfully handled tight deadlines or resolved service issues. This will demonstrate your strong organisational skills and ability to thrive in a fast-paced environment.
✨Communicate Like a Pro
Effective communication is key in logistics. During the interview, practice clear and concise communication. Be prepared to explain how you’ve built relationships with clients, hauliers, and suppliers in the past. This will help convey your interpersonal skills and your ability to be the operational contact point for various stakeholders.
✨Emphasise Continuous Improvement
WTA Group values continuous improvement, so come prepared with ideas on how you could contribute to simplifying workflows or enhancing service delivery. Think about any past experiences where you’ve driven improvements in processes or technology, and be ready to share those insights during the interview.