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For Companies At a Glance
- Tasks: Provide technical support for business-critical applications in real estate.
- Company: Join a dynamic team focused on enhancing real estate technology solutions.
- Benefits: Enjoy a collaborative work environment with opportunities for professional growth.
- Why this job: Be part of a crucial role that impacts the efficiency of real estate operations.
- Qualifications: Strong communication skills and experience in application support are essential.
- Other info: Ideal for tech-savvy individuals looking to make a difference in the real estate sector.
The predicted salary is between 28800 - 42000 £ per year.
Job Description
We are seeking a proactive and detail-oriented Application Support Engineer to join our team within the real estate sector. This role requires a strong communicator who can engage effectively with stakeholders at all levels while providing technical support for business-critical applications.
Key Responsibilities
- Provide first and second-line support, triaging incidents and resolving issues in a timely manner.
- Work closely with internal teams and external vendors to troubleshoot application-related problems.
- Liaise with stakeholders across various departments to understand and address technical requirements.
- Maintain and support bespoke CRM systems, ensuring optimal performance and usability.
- Support ERP systems and contribute to their ongoing development and maintenance.
- Document processes, incidents, and resolutions to improve future support efficiency.
Key Skills & Experience
- Strong communication and interpersonal skills, with the ability to work with stakeholders at all levels.
- Proven experience in application support, ideally within the real estate sector.
- Ability to diagnose and resolve technical issues efficiently.
- Experience working with bespoke CRM systems is highly beneficial.
- Knowledge of ERP systems and their functionality.
- Strong analytical and problem-solving skills with a proactive approach.
Application Support Engineer (Real Estate) employer: WSS Associates
Contact Detail:
WSS Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Engineer (Real Estate)
✨Tip Number 1
Familiarize yourself with the specific CRM and ERP systems commonly used in the real estate sector. This knowledge will not only help you understand the technical requirements better but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Engage with professionals in the real estate industry through networking events or online forums. Building connections can provide insights into the challenges faced in application support and may even lead to referrals for job openings.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully resolved technical issues in previous roles. Highlighting your problem-solving skills with real-life scenarios will showcase your capability to handle similar situations at StudySmarter.
✨Tip Number 4
Stay updated on the latest trends and technologies in application support, especially those relevant to real estate. Showing that you're proactive about learning can set you apart from other candidates and align with our values at StudySmarter.
We think you need these skills to ace Application Support Engineer (Real Estate)
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Application Support Engineer position. Make sure you understand the key responsibilities and required skills, especially those related to application support in the real estate sector.
Tailor Your CV: Customize your CV to highlight relevant experience in application support, particularly within the real estate industry. Emphasize your communication skills and any experience with CRM and ERP systems.
Craft a Strong Cover Letter: Write a cover letter that showcases your proactive approach and problem-solving skills. Mention specific examples of how you've successfully resolved technical issues in the past and how you can contribute to the team.
Highlight Technical Skills: In your application, clearly outline your technical skills related to application support. Include any experience with bespoke CRM systems and ERP functionalities, as these are crucial for the role.
How to prepare for a job interview at WSS Associates
✨Showcase Your Communication Skills
As an Application Support Engineer, strong communication is key. Be prepared to demonstrate how you've effectively engaged with stakeholders in the past, whether through examples of resolving issues or collaborating on projects.
✨Highlight Relevant Experience
Make sure to discuss your previous experience in application support, especially within the real estate sector. Share specific examples of how you've diagnosed and resolved technical issues, as this will show your capability for the role.
✨Familiarize Yourself with CRM and ERP Systems
Since the role involves maintaining bespoke CRM systems and supporting ERP systems, brush up on your knowledge of these technologies. Be ready to discuss any relevant experience you have and how you can contribute to their ongoing development.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle specific technical issues. Prepare a few scenarios where you successfully triaged incidents or resolved problems, showcasing your analytical skills and proactive approach.
