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- Tasks: Handle high-volume inbound calls and assist customers with waste management solutions.
- Company: Leading waste and recycling solutions provider in Leeds.
- Benefits: Competitive pay, supportive team environment, and opportunities for growth.
- Why this job: Join a dynamic team and make a difference in waste management.
- Qualifications: Strong communication skills and previous customer service experience preferred.
- Other info: Own transport is a plus; thrive in a fast-paced environment.
The predicted salary is between 30000 - 42000 £ per year.
A waste and recycling solutions provider is seeking a Customer Service Agent for their Leeds location. The role involves managing a high volume of inbound calls and engaging with both commercial and domestic customers. We are looking for enthusiastic candidates with strong communication skills and the ability to work effectively under pressure. Previous customer service experience is preferred, and own transport is advantageous. Join our dynamic team to contribute to innovative waste management solutions.
High-Volume Inbound Support Specialist in Leeds employer: WSR Recycling Ltd.
Contact Detail:
WSR Recycling Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land High-Volume Inbound Support Specialist in Leeds
✨Tip Number 1
Practice your communication skills! Since the role involves managing a high volume of inbound calls, we suggest you rehearse common customer service scenarios. This will help you feel more confident and ready to engage with both commercial and domestic customers.
✨Tip Number 2
Show your enthusiasm! When you get the chance to chat with potential employers, let your passion for customer service shine through. We want to see that you’re excited about contributing to innovative waste management solutions.
✨Tip Number 3
Be prepared for pressure! Since this role requires working effectively under pressure, think of examples from your past experiences where you’ve successfully handled stressful situations. We love to hear how you’ve thrived in challenging environments.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re genuinely interested in joining our dynamic team. Don’t miss out on the opportunity to be part of something great!
We think you need these skills to ace High-Volume Inbound Support Specialist in Leeds
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that you’re excited about the role and ready to engage with our customers, both commercial and domestic.
Highlight Relevant Experience: Make sure to mention any previous customer service experience you have. We love candidates who can demonstrate their ability to handle high volumes of calls and work effectively under pressure.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We appreciate when candidates show they’ve done their homework on us and understand what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our dynamic team!
How to prepare for a job interview at WSR Recycling Ltd.
✨Know the Company Inside Out
Before your interview, take some time to research the waste and recycling solutions provider. Understand their services, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a High-Volume Inbound Support Specialist, strong communication is key. Prepare examples from your previous customer service experience where you successfully handled challenging situations or resolved customer issues. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Demonstrate Your Ability to Work Under Pressure
Given the high volume of inbound calls, it's crucial to convey your ability to stay calm and efficient under pressure. Think of specific instances where you managed multiple tasks or dealt with difficult customers while maintaining a positive attitude. Sharing these stories will highlight your suitability for the role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training processes, or how success is measured in the role. This shows that you're not just interested in the job, but also in how you can contribute to the company's goals.
