What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. To find out more about our Property you will support the Buildings Group Director in leadership of projects, and business performance. The role of this Operations Manager is to embed a project culture around a technically robust and efficient delivery model, balanced with the need to satisfy client, staff and commercial expectations. The Operations Manager will operate with moderate direct supervision from the Group Director and Operations Director. They will be expected to take appropriate action in all aspects of the role to meet the expectations of the business Overall Support Building Services team by supporting and demonstrating a client and project centred culture and represent the business internally and externally as appropriate. Manage risk and opportunity through implementation of effective control and review measures. Operational overview/reporting and management on project, commercial, business risk and employee performance and development issues. Champion SHEQ (Safety, Health, Environment, and Quality) performance by promoting a positive culture, ensuring BMS (Building Management System) and policy compliance, supporting training and competency, and embedding SHEQ into project delivery and operational reviews. Operational Management Responsible for the management and support of teams in day-to-day operational matters. Maintain an overview of workload, utilisation and associated resource requirements and work with team leaders as appropriate to ensure resources are fully utilised within technical capability. Support Project Management to ensure compliance with SHEQ management systems. Support and ensure the integration of UK wide best practice i.e. BMS, SHEQ. Ensure best practice relating to project reviews (technical and commercial). Interface with GCC (Gulf Capability Centre) and promote its effective use within the region. Ensure the correct level and complexity of reporting is in place to fit the business needs. Projects Delivery working with People Managers and project leaders to ensure employees have the information, instruction, training and supervision required to carry out their roles safely and effectively. Promote compliance with WSP’s SHEQ and BMS requirements within the team by ensuring competence, induction, Personal Risk Reviews and relevant HSEQ responsibilities are actively considered as part of resource planning, project mobilisation, day-to-day management and annual review processes. Drive effective Personal Development Reviews (PDRs) by ensuring people managers have meaningful conversations with employees and ensuring objectives are meaningful, aligned to business and project needs, reviewed regularly, and used to capture clear development actions, training needs, career aspirations and follow‑up commitments between employees and their managers. What we will be looking for you to demonstrate… Demonstrated ability to lead and manage teams, working effectively with colleagues and stakeholders across different business functions. Experience managing stakeholder relationships and coordinating the contributions of multidisciplinary teams to achieve agreed outcomes. Evidence of identifying and implementing improvements to processes, ways of working, or service delivery, including supporting teams through change initiatives. Able to communicate technical and non‑technical information clearly to a range of audiences. Experience supporting the development of colleagues through coaching, mentoring, knowledge sharing and training delivery, workshops, presentations, or one‑to‑one learning activities. Proven ability to build and maintain productive working relationships with internal and external stakeholders, contributing to positive client and business outcomes. Demonstrates a structured and logical approach to problem solving, applying appropriate methodologies to analyse issues, evaluate options, and deliver effective solutions in complex or ambiguous situations. Must be able to obtain UK vetting level of Security Check (SC) Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. #LI-CH1 #J-18808-Ljbffr
Operations Manager South- Building Services in Surrey employer: WSP
WSP is an exceptional employer that fosters a collaborative and innovative work culture, providing employees with the opportunity to lead impactful projects in urban drainage and wastewater modelling. With a strong focus on professional development, our team members benefit from extensive training and growth opportunities, all while working in a hybrid environment that promotes work-life balance. Located across the UK, we offer a dynamic workplace where your contributions directly influence local and national infrastructure solutions.
