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- Tasks: Support the management of Norfolk's road network and coordinate Traffic Regulation Orders.
- Company: Join WSP, a global leader in engineering and project delivery.
- Benefits: Full training, career progression, flexible working, and a supportive team environment.
- Other info: Opportunities to develop specialist knowledge in highways and traffic management.
- Why this job: Make a real impact on community safety and traffic management.
- Qualifications: Strong admin skills, attention to detail, and confident communication abilities.
The predicted salary is between 30000 - 40000 £ per year.
What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.
A little more about your role... We have a new vacancy for a Project Support Officer (Traffic Regulation Orders) to join our Project Delivery Team based in County Hall, Norwich. WSP’s long-term contract with Norfolk County Council started in 2014 and has proved to be successful. This collaborative approach of technical excellence from WSP, combined with Norfolk County Council's enviable record of securing project funding, provides an opportunity to be part of some exciting and diverse opportunities.
As a Project Support Officer, your role will be at the heart of our high performing team. Using your strong organisational skills and attention to detail you will play a central role in supporting the safe and efficient management of Norfolk’s road network. A significant part of the role involves developing, coordinating, and progressing Traffic Regulation Orders linked to developer-led schemes, ensuring that new developments integrate safely and effectively with the existing highway network. These Traffic Regulation Orders (TRO) are the legal tools that allow the council to introduce measures such as speed limits, parking controls, and movement restrictions to help keep Norfolk’s roads safe and easy to use.
In this Project Support Officer role your main responsibilities will be:
- Coordinate and manage the TRO lifecycle, including drafting documents, collating information, and supporting the legal consultation process.
- Work independently to prioritise tasks, meet deadlines, and ensure accurate and timely progress of TROs.
- Interpreting and analysing maps, drawings, and technical plans to support TRO preparation and review.
- Engage with stakeholders, including developers, engineers, legal teams, councillors, and the public to provide information, gather input, and resolve queries.
- Prepare clear and professional written communications to help draft the TRO and associated public notice, alongside reports and responses to stakeholder enquiries.
- Provide verbal communication and updates to colleagues, partners, and stakeholders as required.
- Maintain accurate records and ensure documentation is compliant with statutory and internal governance requirements.
- Assist with process improvements, data management, and coordination of TRO-related meetings or consultations.
- Provide ad-hoc support to the Traffic Regulation Order Manager.
What We Offer:
- Full training on TRO processes, legislation, and internal systems.
- Opportunities to develop specialist knowledge in highways and traffic management.
- Career progression opportunities within WSP.
- Supportive team environment with clear processes and guidance.
- Flexible working arrangements.
We’d love to hear from you if you have:
- Strong administrative experience, ideally in a process-driven or regulatory environment.
- Excellent organisational skills with the ability to manage multiple cases simultaneously.
- Confident communicator able to liaise professionally with developers, internal teams, councillors, and the public.
- High level of accuracy and attention to detail.
- Strong written skills, particularly for summarising responses and preparing formal documents.
- Good IT skills, including MS Office and digital mapping tools.
- Experience in a local authority, highways, planning or legal environment (desirable but not essential).
Don’t quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today.
Project Support Officer (Traffic Regulation Orders) in Norwich employer: WSP
Contact Detail:
WSP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Support Officer (Traffic Regulation Orders) in Norwich
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current WSP employees on LinkedIn. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by researching WSP’s projects and values. Show us you’re genuinely interested in the role of Project Support Officer and how you can contribute to the team’s success.
✨Tip Number 3
Practice your communication skills! As a Project Support Officer, you’ll need to engage with various stakeholders. Mock interviews or casual chats with friends can help you articulate your thoughts clearly.
✨Tip Number 4
Don’t hesitate to apply through our website! Even if you don’t meet every single requirement, we value diverse experiences and perspectives. Let’s see how your unique background can fit into our team!
We think you need these skills to ace Project Support Officer (Traffic Regulation Orders) in Norwich
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Project Support Officer role. Highlight your organisational skills and any relevant experience in managing processes or working with stakeholders, as these are key to the job.
Show Off Your Communication Skills: Since you'll be preparing formal documents and engaging with various stakeholders, it's crucial to demonstrate your strong written communication skills. Use clear and professional language in your application to reflect this.
Be Detail-Oriented: Attention to detail is a must for this role. When filling out your application, double-check for any typos or errors. This will show us that you take pride in your work and understand the importance of accuracy.
Apply Through Our Website: We encourage you to apply directly through our website. This way, you can ensure your application reaches the right people and you’ll have access to all the latest updates about the role and our company.
How to prepare for a job interview at WSP
✨Know Your Traffic Regulation Orders
Before the interview, brush up on your knowledge of Traffic Regulation Orders and their importance in managing road safety. Be prepared to discuss how you would approach drafting and coordinating these orders, as this will show your understanding of the role.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, think of specific examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you prioritised your workload and met deadlines, as this will demonstrate your capability to handle the demands of the position.
✨Engage with Stakeholders
Prepare to discuss how you would engage with various stakeholders, including developers and the public. Think about your communication style and be ready to share examples of how you've effectively resolved queries or gathered input in previous roles.
✨Be Ready for Technical Questions
Expect some technical questions related to interpreting maps, drawings, and plans. Familiarise yourself with basic technical terminology and be prepared to explain how you would analyse these documents to support TRO preparation.