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- Tasks: Support the management of Traffic Regulation Orders and ensure safe road integration for new developments.
- Company: Join WSP, a global leader in engineering and project delivery.
- Benefits: Full training, career progression, flexible working, and a supportive team environment.
- Other info: Opportunities to work with diverse teams and contribute to landmark projects.
- Why this job: Make a real impact on community safety and traffic management while developing your skills.
- Qualifications: Strong admin skills, attention to detail, and confident communication abilities.
The predicted salary is between 30000 - 40000 £ per year.
What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.
A little more about your role... We have a new vacancy for a Project Support Officer (Traffic Regulation Orders) to join our Project Delivery Team based in County Hall, Norwich. WSP's long-term contract with Norfolk County Council started in 2014 and has proved to be successful. This collaborative approach of technical excellence from WSP, combined with Norfolk County Council's enviable record of securing project funding, provides an opportunity to be part of some exciting and diverse opportunities.
As a Project Support Officer, your role will be at the heart of our high performing team. Using your strong organisational skills and attention to detail you will play a central role in supporting the safe and efficient management of Norfolk's road network. A significant part of the role involves developing, coordinating, and progressing Traffic Regulation Orders linked to developer-led schemes, ensuring that new developments integrate safely and effectively with the existing highway network. These Traffic Regulation Orders (TRO) are the legal tools that allow the council to introduce measures such as speed limits, parking controls, and movement restrictions to help keep Norfolk's roads safe and easy to use.
In this Project Support Officer role your main responsibilities will be:
- Coordinate and manage the TRO lifecycle, including drafting documents, collating information, and supporting the legal consultation process.
- Work independently to prioritise tasks, meet deadlines, and ensure accurate and timely progress of TROs.
- Interpreting and analysing maps, drawings, and technical plans to support TRO preparation and review.
- Engage with stakeholders, including developers, engineers, legal teams, councillors, and the public to provide information, gather input, and resolve queries.
- Prepare clear and professional written communications to help draft the TRO and associated public notice, alongside reports and responses to stakeholder enquiries.
- Provide verbal communication and updates to colleagues, partners, and stakeholders as required.
- Maintain accurate records and ensure documentation is compliant with statutory and internal governance requirements.
- Assist with process improvements, data management, and coordination of TRO-related meetings or consultations.
- Provide ad-hoc support to the Traffic Regulation Order Manager.
What We Offer:
- Full training on TRO processes, legislation, and internal systems.
- Opportunities to develop specialist knowledge in highways and traffic management.
- Career progression opportunities within WSP.
- Supportive team environment with clear processes and guidance.
- Flexible working arrangements.
We'd love to hear from you if you have:
- Strong administrative experience, ideally in a process-driven or regulatory environment.
- Excellent organisational skills with the ability to manage multiple cases simultaneously.
- Confident communicator able to liaise professionally with developers, internal teams, councillors, and the public.
- High level of accuracy and attention to detail.
- Strong written skills, particularly for summarising responses and preparing formal documents.
- Good IT skills, including MS Office and digital mapping tools.
- Experience in a local authority, highways, planning or legal environment (desirable but not essential).
Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today.
Project Support Officer (Traffic Regulation Orders) in Norfolk employer: WSP
Contact Detail:
WSP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Support Officer (Traffic Regulation Orders) in Norfolk
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching WSP and understanding their projects. Show them you’re genuinely interested in their work and how you can contribute as a Project Support Officer.
✨Tip Number 3
Practice your communication skills! Whether it’s drafting emails or speaking with stakeholders, being clear and professional is key. Consider role-playing with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Project Support Officer (Traffic Regulation Orders) in Norfolk
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience for the Project Support Officer role. We want to see how your skills align with the responsibilities outlined in the job description, especially your organisational and communication abilities.
Show Off Your Writing Skills: Since strong written skills are key for this position, take the time to craft clear and professional documents. Whether it’s your cover letter or any supporting documents, we’re looking for precision and clarity that reflects your ability to prepare formal communications.
Highlight Your Stakeholder Engagement Experience: Engaging with various stakeholders is a big part of this role. Share examples from your past experiences where you’ve successfully communicated with different parties, whether they be developers, legal teams, or the public. This will show us you can handle the collaborative nature of the job.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and allows us to keep track of all applicants efficiently. Plus, it’s super easy to do!
How to prepare for a job interview at WSP
✨Know Your Traffic Regulation Orders
Familiarise yourself with the basics of Traffic Regulation Orders (TROs) and their importance in managing road safety. Be prepared to discuss how you would approach drafting and coordinating these orders, as well as any relevant experience you have in similar processes.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, think of specific examples where you've successfully managed multiple tasks or projects. Highlight your methods for prioritising work and ensuring deadlines are met, as this will demonstrate your fit for the role.
✨Engage with Stakeholders
Prepare to discuss how you would engage with various stakeholders, including developers and local councils. Think about past experiences where you've effectively communicated or resolved queries, as this will show your ability to collaborate and maintain professional relationships.
✨Communicate Clearly and Professionally
Practice summarising complex information into clear, concise written communications. You might be asked to draft a sample document during the interview, so being able to articulate your thoughts clearly will be crucial. Show them you can prepare professional reports and notices with ease.