Business Support Administrator in Cardiff

What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.

The UK Business Administration team is the backbone of the UK WSP business and is key to the smooth running of the business. With clearly defined career pathways and exciting opportunities to develop, the team is made up of a Business Support team consisting of Business and Project Support, Document and Accessibility specialists, Graphics and Concierge. We also have a Personal Assistant network providing support to our senior directors. You will be able to meet your colleagues and share tips and best practice, proactively contribute to ensuring a safe and healthy working environment and get involved in new initiatives and ideas. You will be required to work from the office full time due to the nature of the role.

A little more about your role... Professional administrator. Expert problem solver. Impeccable organiser. These are just a few attributes of a WSP Business Support Administrator. Responsible for providing a professional and effective administrative and business support service. You will be required to collaborate with multiple teams across the business to successfully support a range of requests. You will engage with colleagues to fulfill a range of support requests and ensure service level agreements (SLAs) and performance standards are met.

This is an exciting and varied role, and a snapshot of your typical tasks might include (but are not restricted to):

• Preparation of presentations, documents, reports and work winning material to a high standard in line with WSP brand guidelines.
• Purchases and system support.
• HR tasks, for example onboarding and inductions.
• Coordinate events, meetings, socials, travel bookings and logistics.
• Support project tasks and requests.
• Provide cover for the Concierge team when required, answering calls and welcoming visitors.
• Provide a high standard of client and employee care by proactively dealing with queries or issues in a timely and professional manner.
• Act as the first point of contact for questions and queries and provide support in relation to current systems, policies, procedures and business continuity.
• Support administration tasks including large printing, binding, photocopying, and raising support tickets.

You will gain invaluable insight and experience of working for one of the world's leading engineering professional services firms and will work with internal stakeholders across our many and varied different functions and projects.

What we will be looking for you to demonstrate… An eye for detail, can communicate effectively and work independently and efficiently. Good working knowledge of Microsoft 365, including Word, PowerPoint and Excel. Knowledge and understanding of Adobe InDesign and wider Adobe Creative Apps is desirable. Strong verbal and written communication skills. A minimum of 10 GCSE's or equivalent including Maths and English is desirable.

You will:

• Display a flexible and adaptable approach.
• Have excellent prioritisation skills.
• Be very comfortable using their own initiative.
• Have the ability to collaborate and communicate effectively with other UK colleagues.

Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today.