At a Glance
- Tasks: Support Norfolk's road network by managing Traffic Regulation Orders and engaging with stakeholders.
- Company: Join a dedicated team at County Hall, Norwich focused on traffic management.
- Benefits: Receive full training, flexible working, and opportunities for career progression.
- Other info: Be part of a supportive team committed to improving road safety since 2014.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong admin skills and confident communication are key; experience in related fields is a plus.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a Project Support Officer (Traffic Regulation Orders) to join our Project Delivery Team based in County Hall, Norwich. In this role you will support the safe and efficient management of Norfolk’s road network by developing, coordinating and progressing Traffic Regulation Orders linked to developer-led schemes.
Key Responsibilities
- Coordinate and manage the TRO lifecycle, including drafting documents, collating information, and supporting the legal consultation process.
- Work independently to prioritise tasks, meet deadlines and ensure accurate and timely progress of TROs.
- Interpret and analyse maps, drawings and technical plans to support TRO preparation and review.
- Engage with stakeholders, including developers, engineers, legal teams, councillors and the public to provide information, gather input and resolve queries.
- Prepare clear and professional written communications to help draft the TRO and associated public notice, alongside reports and responses to stakeholder enquiries.
- Provide verbal communication and updates to colleagues, partners and stakeholders as required.
- Maintain accurate records and ensure documentation is compliant with statutory and internal governance requirements.
- Assist with process improvements, data management and coordination of TRO-related meetings or consultations.
- Provide ad-hoc support to the Traffic Regulation Order Manager.
What We Offer
- Full training on TRO processes, legislation and internal systems.
- Opportunities to develop specialist knowledge in highways and traffic management.
- Career progression within WSP.
- Supportive team environment with clear processes and guidance.
- Flexible working arrangements.
Qualifications & Experience
- Strong administrative experience, ideally in a process-driven or regulatory environment.
- Excellent organisational skills with the ability to manage multiple cases simultaneously.
- Confident communicator able to liaise professionally with developers, internal teams, councillors and the public.
- High level of accuracy and attention to detail.
- Strong written skills, particularly for summarising responses and preparing formal documents.
- Good IT skills, including MS Office and digital mapping tools.
- Experience in a local authority, highways, planning or legal environment (desirable but not essential).
Be part of a team that has delivered projects since 2014 and help secure a safer future for Norfolk.
Project Support Officer (Traffic Regulation Orders) in Norwich employer: Wsp In The Uk & Ireland
Contact Detail:
Wsp In The Uk & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Support Officer (Traffic Regulation Orders) in Norwich
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join relevant online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and the role. Understand the Traffic Regulation Orders process and be ready to discuss how your skills can help manage Norfolk’s road network. We want to see your passion and knowledge shine through!
✨Tip Number 3
Practice your communication skills! Whether it’s drafting emails or speaking to stakeholders, being clear and professional is key. We recommend doing mock interviews with friends or family to build your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search. Let’s get you on board!
We think you need these skills to ace Project Support Officer (Traffic Regulation Orders) in Norwich
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Project Support Officer role. We want to see how you can contribute to managing Traffic Regulation Orders effectively!
Show Off Your Writing Skills: Since strong written communication is key for this role, take the time to craft clear and professional documents. We’re looking for someone who can summarise responses and prepare formal documents with ease.
Be Organised: Demonstrate your organisational skills by clearly outlining your experience in managing multiple tasks. We need someone who can prioritise effectively and keep everything on track, so show us how you do it!
Engage with Us: Don’t hesitate to reach out if you have questions about the application process or the role itself. We’re here to help, and applying through our website is the best way to get started on your journey with us!
How to prepare for a job interview at Wsp In The Uk & Ireland
✨Know Your Traffic Regulation Orders
Familiarise yourself with the basics of Traffic Regulation Orders (TROs) and their lifecycle. Understanding the key processes involved will not only help you answer questions confidently but also demonstrate your genuine interest in the role.
✨Showcase Your Organisational Skills
Prepare examples that highlight your ability to manage multiple tasks and prioritise effectively. Think of specific instances where you successfully coordinated projects or handled tight deadlines, as this is crucial for the Project Support Officer role.
✨Communicate Clearly and Professionally
Practice articulating your thoughts clearly, both verbally and in writing. Since the role involves engaging with various stakeholders, being able to convey information succinctly and professionally will set you apart from other candidates.
✨Engage with Stakeholders
Be ready to discuss how you would approach liaising with different stakeholders, such as developers and councillors. Prepare to share your strategies for gathering input and resolving queries, as this will showcase your collaborative skills.