At a Glance
- Tasks: Provide essential business support and collaborate across teams for seamless operations.
- Company: Join WSP, a leading company in UK business administration.
- Benefits: Full-time role with opportunities for professional growth and development.
- Other info: Flexible and supportive workplace that values diversity and inclusion.
- Why this job: Be the backbone of operations and make a real impact in a dynamic environment.
- Qualifications: Strong communication skills and proficiency in Microsoft 365 required.
The predicted salary is between 30000 - 40000 £ per year.
Join the UK Business Administration team – the backbone of WSP’s UK operations – where you will provide professional and effective business support across multiple functions. The role is a full‑time office position, essential for collaborating and ensuring seamless day‑to‑day operations. As a Business Support Administrator you will be a key point of contact for internal colleagues, working across departments to deliver high‑quality support services and maintain service level agreements.
Responsibilities
- Provide a professional administrative and business support service, acting as the first point of contact for queries and system support.
- Collaborate with multiple teams to fulfill support requests and ensure service level agreements (SLAs) and performance standards are met.
- Prepare presentations, documents, reports, and marketing materials to a high standard in line with WSP brand guidelines.
- Handle purchases, system updates and support and complete HR tasks such as onboarding and inductions.
- Coordinate events, meetings, socials, travel bookings and logistics for the team.
- Assist in project tasks and requests, support project teams, and maintain large printing, binding, and photocopying operations.
- Cover for the Concierge team when required, answering calls and welcoming visitors.
- Provide a high standard of client and employee care, proactively dealing with queries or issues timely and professionally.
- Act as the first point of contact for questions and queries regarding current systems, policies, procedures, and business continuity.
- Support administration tasks, including large printing, binding and photocopying, and raising support tickets.
Qualifications & Skills
- Excellent prioritization skills and ability to work independently and efficiently.
- Strong verbal and written communication skills.
- Good working knowledge of Microsoft 365 (Word, PowerPoint and Excel); knowledge of Adobe InDesign and other Adobe Creative Apps is desirable.
- A minimum of 10 GCSEs or equivalent (including Maths and English) is desirable.
- Proactive, flexible, and adaptable approach with the ability to collaborate effectively across UK colleagues.
EEO Statement
Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Business Support Administrator in Manchester employer: Wsp In The Uk & Ireland
WSP is an exceptional employer that values collaboration and professional growth, making it an ideal place for a Business Support Administrator. With a supportive work culture that prioritises employee well-being and development, you will have access to various training opportunities and the chance to work alongside talented professionals in a dynamic environment. Located in the heart of the UK, WSP offers a vibrant workplace where your contributions are recognised and rewarded, ensuring a fulfilling career path.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Administrator in Manchester
✨Tip Number 1
Network like a pro! Reach out to current employees at WSP on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to business support roles. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your skills! Bring examples of your previous work, like presentations or reports, to demonstrate your capabilities. This will help you stand out as a candidate who’s ready to hit the ground running.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Business Support Administrator in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Business Support Administrator role. Highlight your relevant experience and skills that match the job description, especially your ability to collaborate across teams and manage multiple tasks.
Show Off Your Communication Skills:Since strong verbal and written communication skills are key for this role, don’t shy away from showcasing these in your application. Use clear and concise language, and make sure to proofread for any errors before hitting send!
Demonstrate Your Proactivity:We love candidates who take initiative! In your application, share examples of how you've proactively solved problems or improved processes in previous roles. This will show us you’re ready to hit the ground running.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Wsp In The Uk & Ireland
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Administrator. Familiarise yourself with the key tasks mentioned in the job description, like handling queries and preparing documents. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since strong verbal and written communication skills are essential for this position, prepare examples from your past experiences where you've effectively communicated with colleagues or clients. Practising how you articulate your thoughts can also help you feel more confident during the interview.
✨Demonstrate Your Tech Savviness
Brush up on your Microsoft 365 skills, especially Word, PowerPoint, and Excel, as well as any experience you have with Adobe Creative Apps. Be ready to discuss how you've used these tools in previous roles to support your team or manage projects efficiently.
✨Prepare for Scenario Questions
Expect questions that assess your ability to prioritise tasks and collaborate with different teams. Think of specific situations where you successfully managed multiple responsibilities or resolved conflicts. This will showcase your proactive and adaptable approach, which is crucial for the role.
