Revenue & Billing Assistant, Business Rates (WSP GL Hearn) in Cheltenham

Revenue & Billing Assistant, Business Rates (WSP GL Hearn)

Join WSP in the UK & Ireland as a Revenue & Billing Assistant. You will support the Senior Revenue Controller and the wider Business Rates team in delivering accurate, timely and well‑controlled billing across all revenue streams. The role offers exposure across the full revenue cycle, from fee calculation and tracker updates to authorisations, invoice preparation and liaison with fee earners and third‑party agents.

Responsibilities

• Prepare and update billing information, assist with fee calculations and help the team meet monthly targets.
• Manage purchase orders and third‑party costs, liaise with suppliers and agents to resolve queries and keep records up‑to‑date.
• Maintain data quality in our systems, ensuring client and billing details are accurate and aligned with agreed arrangements.
• Follow established processes and controls, provide cross‑team support during busy periods and contribute to improving workflows.
• Collaborate within the team, cross‑cover tasks and maintain consistent standards across the revenue function.

Qualifications

• Some experience in an office, finance or administration role, ideally involving numbers or data.
• Confidence using Excel for everyday tasks (basic formulas, filters and checks); experience with lookups or pivot tables is an advantage.
• Good general IT skills, including Outlook, Word and Excel, and a willingness to learn new systems such as GLHIMS.
• Strong organisational skills – able to manage multiple tasks, keep notes up to date and follow through on actions.
• Attention to detail and a high level of accuracy in work produced.
• Clear written and verbal communication, comfortable liaising with colleagues across the business and external contacts (e.g. joint agents, suppliers).
• A proactive, curious approach – willing to ask questions, suggest small improvements and take ownership of your own learning.
• Interest in finance, accounting or data.
• Willingness to travel occasionally to other WSP GL Hearn offices if required.

Benefits

• Work‑life balance: hybrid working policy allows working from home two days a week with opportunities to collaborate in modern UK offices.
• Inclusivity & Belonging: a culture of diversity and belonging with employee resource groups and inclusive policies.
• Health & Wellbeing: access to the Thrive programme, Virtual GP service, reasonable workplace adjustments and Gymflex scheme discount.
• Flex your time: “WSP My Hour” gives one hour each day for personal activities.
• Flexible working arrangements and additional leave options.
• Professional development: training, mentoring and Charteredship opportunities.

We are one of the world’s leading engineering and professional services firms. Our 72,800 people are united by a purpose of creating positive, long‑lasting impacts on the communities we serve through innovation, integrity and inclusion.

Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria; please let us know if you require any workplace adjustments in support of your application.