Credit Controller (German Speaking) in Basingstoke

What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.

A Little More About Your Role

WSP is looking for a Credit Controller to work hybrid from home and from our modern offices. You will proactively manage a portfolio of clients, using your influencing skills to remove the roadblocks preventing those clients from paying their invoices.

Key Responsibilities

• Having clear ownership of an overseas debt ledger, resolving easy debt, tricky debts and everything in between.
• Building great, productive relationships across all levels of the business.
• Driving cash flow to meet your own and your stakeholders’ targets.
• Helping stakeholders understand how to use our Debt Collection Agency.
• Raising the profile of the credit policies and Credit Management services.
• Team-working to ensure no balls are dropped when others are on holiday.

What Will You Achieve in Your First Year

You will become part of an energetic team, working together to support our engineers in the collection of payments for the exciting projects they have delivered for their clients. The majority of your time will be spent getting in touch with the clients on the ledger you’re responsible for, ensuring they have our invoices and any objections they have to paying them are overcome. You will build relationships with key stakeholders across Finance and our operational business then use those connections to push debts to their conclusion through joining calls with clients or debt review calls. You will become a key member of the wider business team and an expert in collecting cash in our industry.

What We Will Be Looking For You To Demonstrate

• Credit Control / Accounts Receivable or other transactional accounting experience such as Accounts Payable, Treasury, Cash Application or Billing.
• Worked in a Professional Services environment (like a Law firm or Consultancy) or Engineering / Construction sector, all the better.
• Proficient in English and German (spoken and written).
• The ability to manage multiple priorities, manage your own time and meet deadlines.
• Great attention to detail and understand what it takes to deliver an excellent service to your customers.

We try to contact our internal and external customers by telephone rather than email, so you’ll need to be comfortable with that and with the behaviours you’ll need to display as an ambassador for WSP. You’ll also need to be able to write great, accurate and concise emails. You may be studying for CICM (Chartered Institute of Credit Management) exams or already have them. Or you may be studying for a different qualification or be interested in exploring one. Either way, you’ll want to continue developing yourself and your career with WSP.

Imagine a Better Future for You and a Better Future for Us All

Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.

What’s in It for You

• Work-life balance: At WSP, we understand that work is just one aspect of your life. It’s important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK.
• Inclusivity & Belonging: We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society.
• Health & Wellbeing: We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme.
• Your Development: We understand the importance of development and training to you. That’s why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership.