Credit Controller (Fixed Term Contract) in Basingstoke

What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.

A Little More About Your Role

As a Credit Controller, you will proactively manage a portfolio of clients, using your influencing skills to remove the roadblocks preventing those clients paying their invoices. Having clear ownership of a UK and/or overseas debt ledger, resolving easy debt, tricky debts and everything in between. Building great, productive relationships across all levels of the business. Driving cash flow to meet your own and your stakeholders’ targets. Helping stakeholders understand how to use our Debt Collection Agency. Raising the profile of the credit policies and Credit Management services. Collaborative working style & a team player.

What can you expect

You will become part of an energetic team, working together to support our stakeholders in collection of payments for the exciting projects they are delivering for their clients. The majority of your time will be spent getting in touch with the clients on the ledger you’re responsible for, ensuring they have our invoices and any roadblocks they have to paying them are overcome. You will build relationships with key stakeholders across Finance and our operational business, using those connections to push debts to their conclusion through joining calls with clients or debt review calls. You will become a key member of the wider business team and an expert in collecting cash in our industry.

What We Will Be Looking For You To Demonstrate

• Credit Control / Accounts Receivable or other transactional accounting experience such as Accounts Payable, Cash Application or Billing.
• The ability to manage multiple priorities, manage your own time and meet deadlines.
• Great attention to detail and understand what it takes to deliver an excellent service to your customers.
• Comfortable with contacting internal and external customers by telephone rather than email.
• Ability to write great, accurate and concise emails.
• Interest in continuing development, possibly studying for CICM (Chartered Institute of Credit Management) exams or other qualifications.

Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.

About Us

We are one of the world’s leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower.

WHAT’S IN IT FOR YOU?

• Work-life balance: At WSP, we understand that work is just one aspect of your life. It’s important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK.
• Inclusivity & Belonging: We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP.
• Health & Wellbeing: We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you – giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package.
• Flex your time: To enhance work‑life balance, WSP offers the “WSP My Hour,” allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part‑time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you.
• Your development: We understand the importance of development and training to you. That’s why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership.

#WeAreWSP Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.