RELEASE MANAGEMENT DELIVERY SUPPORT LEAD

What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.

A Little More About Your Role

This role is for an experienced leader to support the Release Management function, working with the Horizon stakeholders to enable on-time, in-scope and in-budget delivery of Enhancements for the Horizon Oracle Fusion environment. This role will be responsible for enabling a wide range of critical functions, supporting the framework for how enhancements are planned, delivered and communicated with leadership, tracking and reporting to ensure all gates leading up to operational readiness are met, and other related duties. The Delivery Support Lead will work alongside other Horizon leads to support one another and provide a best-in-class service to our global stakeholders.

The Horizon Release Management Delivery Support Lead will report to the Horizon Release Management Lead to help shape and support Horizon Release Management, ensuring robust, secure, repeatable and high-performing processes and services.

• Support and supplement the strategy and framework for Release Management to the Oracle Fusion environment
• Collaborate with the workstream delivery leads in support of delivery of the Horizon Oracle Fusion Roadmap
• Work closely with stakeholders to track and report on value added deliverables in support of a superior employee experience
• Streamline the process for change request review and management in JIRA, reducing waste and improving efficiency
• Work closely with the Release Management Lead to create methodologies to ensure resource and capacity planning are standard across all workstreams for release management
• Reinforce a tracking methodology to ensure Estimate of Effort (EoE) capture across the entire deployment team, to include development, integration (as needed), testing, OCM, etc. and adhere to a method to track actuals against estimates
• Maintain the overall Release Management Roadmap and associated calendars for delivery; provide inputs to Program calendar
• Ensure close collaboration with stakeholders to manage and de-conflict enhancement deployments from other program deliveries, to include regional deployments, period close activities, infrastructure updates, etc.
• Implement and reinforce fix version methodology to enable ease of reporting and leadership insight for planning
• Organize and ensure adherence to fix versions and tagging in JIRA
• Responsible for creation and maintenance of JIRA dashboards to enable ease of traceability for all enhancements
• Report and analyze established KPIs and key activities for measurable outcomes with focus on quality and high business value, providing insights for continuous improvements
• Collaborate with cross-functional teams for process improvements
• Lead Release Management process improvement implementation projects, and other projects as required
• Responsible for development of documentation, training and communication of standard operating procedures and collaborative ways of working to ensure full understanding and consistent application
• Member of the Change Advisory Board in support of all enhancement deliveries to production
• Support leadership briefings inquiries to enable communication across all stakeholders
• Cooperate with the Audit and Security and Compliance teams to ensure compliance in accordance with IT Governance Controls – 52-109

What We Will Be Looking For You To Demonstrate

• Bachelor’s degree in Information Technology, Computer Science, or a related field. Equivalent experience, in lieu of a degree, will be considered
• Project Management certification preferred
• Experience in supporting a large, multi-national product environment
• Experience or aptitude in developing and holding training sessions for IT staff, virtually or in person as required
• Hands-on experience with JIRA and Smartsheet to support management of initiatives
• Strong knowledge of industry-standard tools and best practices related to SDLC, DevOps, ITIL and security
• Experience with cloud services and hybrid IT environments is a significant advantage

Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.

With us, you can. Apply today.

About Us

We are one of the world’s leading engineering and professional services firms. Our 69,300 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower.

WHAT’S IN IT FOR YOU?

• Work-life balance: At WSP, we understand that work is just one aspect of your life. It’s important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK.
• Inclusivity & Diversity: We welcome applicants with diverse backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing diversity to create a culture of inclusion and belonging at WSP.
• Health & Wellbeing: We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Med24 offers you and your family unlimited telephone access to an NHS doctor, available 24/7, with options for face-to-face video consultations. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package.
• Flex your time: To enhance work-life balance, WSP offers the “WSP My Hour,” allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you.
• Your development: We understand the importance of development and training to you. That’s why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership.

#WeAreWSP Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Management and Manufacturing

Industries: Professional Services