Responsibilities
- Support the design and execution of PAM strategies and policies.
- Support the implementation and maintenance of Privileged Access Management tools and platforms, ensuring availability, scalability, and security.
- Onboard, maintain, and monitor privileged accounts across various systems, applications, and environments.
- Collaborate with cross-functional teams to integrate PAM solutions into existing and new IT systems.
- Perform regular access reviews, audits, and reporting to ensure adherence to compliance requirements.
- Identify and address vulnerabilities, misconfigurations, or misuse of privileged accounts.
- Create and maintain documentation for PAM processes, configurations, and guidelines.
- Train and support end-users on PAM best practices and tool usage.
- Assist in incident response and troubleshooting activities related to privileged account abuse or compromise.
- Stay informed on industry trends and emerging technologies in PAM to propose enhancements or upgrades to the PAM ecosystem.
- Meet SLA targets.
- Participate in on-call rotation to provide SME support outside of business hours, as needed.
- Support regular risk assessments and audits related to privilege access.
- Collaborate with cross functional teams to ensure adherence to security standards.
Qualifications:
Required
- Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
- 5+ years of experience in IT security or a similar role, with at least 2 years of specialization in PAM practices.
- Expertise in provisioning accounts using AD Users and Computers, PowerShell, M365, Microsoft Entra ID, and Windows Server Administration tools.
- Hands-on experience with PAM tools such as Delinea, CyberArk, BeyondTrust, or similar.
- Strong understanding of identity and access management (IAM) principles and best practices.
- Proficiency in troubleshooting, scripting (PowerShell, Python), and system administration.
- Excellent analytical, communication, and organizational skills.
- Experience working in a team-oriented, collaborative environment.
- Strong technical and business acumen.
- Experience with Service Now, understanding of SLAs and the importance of meeting SLAs.
Preferred
- Certifications such as Delinea, CyberArk Defender, CISSP, CISM, or equivalent.
- Experience with securing privileged access in an enterprise environment.
- Knowledge of risk management and security assessment methodologies.
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PAM Operations Analyst employer: WSP Global Inc.
WSP Global Inc. is an excellent employer for those passionate about ecology, offering a collaborative work culture that fosters mentorship and professional growth. With opportunities for hybrid working across the UK and a clear pathway to Chartership, employees can thrive in a supportive environment while making a meaningful impact on ecological projects. Join us to be part of a team that values innovation and sustainability in every project.
