Key Responsibilities
Food Service
Assist with the preparation, portioning and presentation of food items.
Serve customers politely and efficiently, maintaining portion control and service standards.
Set up, replenish and clear service counters throughout service periods.
Customer Experience
Provide friendly, professional customer service.
Respond to customer queries and requests promptly.
Maintain a clean, organised and welcoming service environment.
Operational Support
Assist with basic food preparation under supervision.
Support the smooth running of break times, meal periods, hospitality events and ad-hoc service requirements.
Follow all operational procedures, including allergen management and labelling.
Cleaning & Hygiene
Carry out daily cleaning tasks in kitchen, service and dining areas.
Wash up equipment, utensils and crockery using manual or mechanical methods.
Maintain high standards of personal hygiene and adhere to uniform requirements.
Health, Safety & Compliance
Follow all food safety, HACCP and hygiene procedures.
Report hazards, maintenance issues or incidents immediately.
Comply with company policies, including health & safety, safeguarding (if applicable), and confidentiality.
Skills & Attributes
- Positive, customer-focused attitude.
- Ability to work efficiently in a fast-paced environment.
- Good communication and teamwork skills.
- Reliable, punctual and able to follow instructions.
- Basic food hygiene knowledge (training can be provided).
Employee Benefits Menu
- Generous Time Off
Savour a well-balanced blend of work and personal time with our generous annual leave allowance (28 days including bank holidays) - Pension Contributions with Extra Spice
Prepare for your future with a pension plan that goes beyond the basics - 5% from you, matched with a hearty 5% from us - Life Assurance
Our life assurance plan is here to provide peace of mind, so you can focus on serving up excellence - Cycle Scheme
Get a healthy and eco-friendly start to each day with our cycle scheme - perfect for working up an appetite! - Comprehensive Family Leave Benefits
When life serves up big changes, we're here to support you with a menu of family leave benefits designed so you can make memories as you care for your family. - Free Food and Drink on Shift
Enjoy a daily free meal/drink so you can fuel up and stay energised. - Employee Assistance Programme (EAP)/Mental Health First Aiders
Tap into our 24/7, all-year round helpline and portal Wisdom, loaded with resources on health, finances, legal advice and lifestyle tips - a full menu of support options - Christmas Shutdown
Relax during the festive period whilst the operation is closed Christmas Day/Boxing Day, New Year's Eve Evening & Easter Sunday - a rarity for the Hospitality industry (option to volunteer for skeleton staffing) - Learning, Development and Apprenticeship Opportunities
Stir up new skills with a range of development and apprenticeship opportunities to help you grow your career and cook up success in the culinary world. - Access to Occupational Health
As a perk of being part of the HPC project, you will have access to Health Partners, the UK's leading provider of workplace health services - Refer a Friend Scheme
Use our employee referral programme and benefit financially by adding people from your professional network to our workforce. - Monthly Recognition: A Toast to you
Each month, we raise a glass to our star team members who go above and beyond, as nominated by their colleagues - Long Service Awards
Celebrate the milestones! Receive our heartfelt gratitude and special recognition at your 5- and 10-year anniversaries - Annual Team Awards
Join us for our annual awards event as we honour the outstanding contributions and achievements of our team. It's our way of saying cheers to you!
This benefits menu is our recipe for a rewarding and fulfilling career, where you can develop your talents and delight in the journey ahead.
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