At a Glance
- Tasks: Lead and serve hot beverages while enhancing our coffee offerings at prestigious events.
- Company: Join Searcys, the UK's oldest caterer with a rich history in hospitality.
- Benefits: Competitive salary, gain insights from industry experts, and be part of London's elite events.
- Other info: Dynamic role with opportunities for growth in a creative, fast-paced environment.
- Why this job: Make a real impact on our beverage service and elevate guest experiences.
- Qualifications: 2+ years in hot beverage service and a passion for exceptional customer service.
The predicted salary is between 34000 - 34000 £ per year.
Searcys are looking for a Hospitality Supervisor to join the team at the IET.
This role will be key to our development of our hot beverage offerings at the venue, including the in room barista service for key clients as well as working with our coffee suppliers to improve the venue offering overall.
The Hospitality Supervisor will be working as part of an exciting team to focus on our coffee offering at the venue.
This will be a hand‑on role leading and serving hot beverage products as well as food on request.
We are looking to improve our drinks offering and overall service standards in these areas so are looking for someone with coffee/ hot drinks experience that can drive and improve our offering.
Job Type: Full Time 40 hours per week Monday to Friday.
Responsibilities
- To ensure areas are set up as required by the event sheets.
- Ensure areas are delivered on time as required by the event sheets.
- To liaise with the kitchen and Events team to deliver successful events.
- Conducts short‑and long‑term planning and management for beverage.
- Maintains or exceeds budgeted sales and profits in all event areas.
- Leads event team to build long‑term, value‑based customer relationships that enable achievement of sales objectives.
Requirements
- Minimum 2 years experience in hot beverage service and with a passion for service (coffee shop, events or in room barista service)
- A good understanding of the event and meeting management process - conception to completion
- Ability to prioritise multiple projects in a fast‑paced, multi‑faced, creative environment and able to work well under pressure
- Meticulous organisational abilities; high attention to detail
- Concise and effective verbal and written communication
- Ability to adapt to challenges and opportunities with a solution‑oriented perspective
- Excellent strategic thinking and critical reasoning skills
- Creative, positive energy, self‑directed, amiable, and composed under pressure; helpful and humble
We are the oldest caterer in the UK, having been founded in 1847, working with us will give you an opportunity to be part of some of London's most prestigious events, gaining insights and mentoring from skilled and experienced colleagues, as well as getting a chance to be part of a storied legacy in the hospitality industry.
A career at Searcys means you are part of something special, we are an employer with a rich history, and an established reputation which will provide you with an enormous sense of pride and belonging.
- To find out more on the rich history of Searcys, please visit our website at
- #J-18808-Ljbffr
Hospitality Supervisor - Hot beverage Lead in London employer: Wshgroup
BaxterStorey is an exceptional employer that prioritises the growth and development of its team members, offering a vibrant work culture where creativity and collaboration thrive. With a strong commitment to inclusivity and sustainability, employees are empowered to push culinary boundaries while receiving comprehensive training and support to build a rewarding career in hospitality. Join us in creating memorable dining experiences and be part of a company that values your unique contributions and fosters a legacy of excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Supervisor - Hot beverage Lead in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Wshgroup. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Wshgroup
Don't be shy about reaching out to Wshgroup directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Supervisor - Hot beverage Lead in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Wshgroup and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Wshgroup
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
