At a Glance
- Tasks: Serve food and drinks with a smile while ensuring guests feel valued.
- Company: Join BaxterStorey, a leader in creating memorable hospitality experiences.
- Benefits: Enjoy competitive pay, career growth, and a supportive team environment.
- Other info: We celebrate diversity and are committed to creating an inclusive workplace.
- Why this job: Be part of a vibrant team that values creativity and inclusivity.
- Qualifications: Previous experience in food service is a plus; passion for customer service is essential.
The predicted salary is between 9.9 - 12.1 £ per hour.
- Service - serve food and beverages to guests in a friendly and professional manner. Ensure that guests' needs and requests are efficiently and effectively addressed
- Customer Service - provide excellent service by being attentive to guests' needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner
- Teamwork - collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment
- Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location
- Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas
- Works according to the BaxterStorey core values
- Have a contagious passion for food and/or customer service
- You draw satisfaction from working within a collaborative and inclusive team environment
- Ability to adapt to challenges and opportunities with a solution-oriented perspective
- Previous experience in a similar role, especially in the food service industry, is often a plus
- Some knowledge of food safety and sanitation practices
For almost 20 years, for every client, in every location (whether that's an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team's careers. 'Better' is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
BaxterStorey Values:
- ALWAYS VISIONARY
- We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
- WHOLEHEARTEDLY POSITIVE
- We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
- CREATIVELY COLLABORATIVE
- We embrace our differences to push creativity and we work together to be better.
- FOREVER CONSCIOUS
- We work together as a team to lead by example, protecting the planet and supporting local communities.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds.
We celebrate individuality and are committed to creating an inclusive environment for all employees.
We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to 'set the standard and to be recognised for having the most inclusive culture in hospitality'.
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General Assistant in Leicester employer: Wshgroup
BaxterStorey is an excellent employer that values its team members by offering a supportive work culture and opportunities for personal growth within the hospitality industry. Located in Carlisle, employees enjoy the benefit of staff meals and uniforms, along with the chance to engage in overtime for those looking to enhance their earnings while delivering exceptional service. Join us to be part of a dynamic team that prioritises memorable experiences for our clients and fosters a rewarding work environment.
StudySmarter Expert Advice🤫
We think this is how you could land General Assistant in Leicester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Wshgroup. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Wshgroup
Don't be shy about reaching out to Wshgroup directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Wshgroup and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Wshgroup
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
