Hospitality Service Assistant - Guest Experience

Hospitality Service Assistant - Guest Experience

Full-Time 18900 - 23100 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Deliver warm, friendly service and enhance guest experiences at various client sites.
  • Company: BaxterStorey, a leader in hospitality with a focus on collaboration and inclusivity.
  • Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
  • Other info: Embrace a dynamic work environment with a commitment to continuous improvement.
  • Why this job: Join a passionate team dedicated to creating memorable guest experiences every day.
  • Qualifications: Previous food service experience and a proactive attitude are preferred.

The predicted salary is between 18900 - 23100 £ per year.

Baxter Storey is seeking hospitality team members to deliver warm, friendly service at client sites across the UK.

You will serve food and beverages, answer guest questions, and contribute to a seamless guest journey.

We value collaboration, inclusivity, and a proactive attitude; knowledge of food safety is a plus, and previous experience in food service is welcome.

Join a team that believes in better every day.

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Hospitality Service Assistant - Guest Experience employer: Wshgroup

BaxterStorey is an excellent employer that values its team members by offering a supportive work culture and opportunities for personal growth within the hospitality industry. Located in Carlisle, employees enjoy the benefit of staff meals and uniforms, along with the chance to engage in overtime for those looking to enhance their earnings while delivering exceptional service. Join us to be part of a dynamic team that prioritises memorable experiences for our clients and fosters a rewarding work environment.

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Contact Details:

Wshgroup Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hospitality Service Assistant - Guest Experience

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Wshgroup. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Wshgroup

Don't be shy about reaching out to Wshgroup directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Hospitality Service Assistant - Guest Experience

Communication Skills
Problem-Solving Skills
Teamwork
Adaptability
Attention to Detail
Time Management
Customer Service

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Wshgroup and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Wshgroup

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!