Hospitality General Assistant — Flexible, Customer‑Focused Service

Hospitality General Assistant — Flexible, Customer‑Focused Service

Full-Time 24750 - 30250 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support meal service and maintain cleanliness in a fast-paced catering environment.
  • Company: BaxterStorey, a leader in hospitality with a focus on customer service.
  • Benefits: Flexible hours, team-oriented culture, and opportunities for growth.
  • Other info: Perfect for those looking to gain experience in the hospitality industry.
  • Why this job: Join a dynamic team and create positive experiences for students and staff.
  • Qualifications: Good Health & Safety knowledge and strong organisational skills.

The predicted salary is between 24750 - 30250 £ per year.

Baxter Storey is seeking a General Assistant in Edinburgh to support meal service across breakfast, lunch, and dinner in a fast-paced catering environment.

You will maintain cleanliness, assist with food storage, and ensure high standards of service for students and staff.

The role requires good Health & Safety knowledge, a flexible, team-oriented attitude, and strong organizational skills.

You will contribute to a positive hospitality experience and uphold Baxter Storey values in daily duties.

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Hospitality General Assistant — Flexible, Customer‑Focused Service employer: Wshgroup

BaxterStorey is an excellent employer that values its team members by offering a supportive work culture and opportunities for personal growth within the hospitality industry. Located in Carlisle, employees enjoy the benefit of staff meals and uniforms, along with the chance to engage in overtime for those looking to enhance their earnings while delivering exceptional service. Join us to be part of a dynamic team that prioritises memorable experiences for our clients and fosters a rewarding work environment.

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Contact Details:

Wshgroup Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hospitality General Assistant — Flexible, Customer‑Focused Service

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Wshgroup. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Wshgroup

Don't be shy about reaching out to Wshgroup directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Hospitality General Assistant — Flexible, Customer‑Focused Service

Communication Skills
Teamwork
Attention to Detail
Adaptability
Problem-Solving Skills
Time Management
Customer Service

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Wshgroup and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Wshgroup

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!