At a Glance
- Tasks: Deliver exceptional service and support kitchen operations in a vibrant hospitality environment.
- Company: Join Baxterstorey, a leading name in hospitality with a focus on teamwork and innovation.
- Benefits: Enjoy flexible shifts, career growth opportunities, and a supportive team culture.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
- Why this job: Be part of a dynamic team creating memorable experiences for guests every day.
- Qualifications: Customer service experience and a positive attitude are essential.
The predicted salary is between 18900 - 23100 £ per year.
We are seeking a friendly and professional Hospitality Assistant to join our team at Baxterstorey in Birmingham, United Kingdom. In this role, you will be at the heart of our hospitality operations, delivering exceptional service to our guests whilst supporting our kitchen and service teams. The successful candidate will demonstrate a genuine passion for customer care and a commitment to maintaining the highest standards of professionalism in a dynamic, fast-paced environment.
Key Responsibilities
- Provide courteous and efficient service to guests, ensuring their needs are met with a warm and welcoming approach.
- Assist with the preparation and presentation of food and beverages in accordance with company standards.
- Maintain cleanliness and organisation of dining and service areas throughout your shift.
- Support the kitchen team with food preparation tasks, including plating and garnishing where required.
- Clear and reset tables promptly, ensuring a pleasant dining experience for all guests.
- Respond to guest requests and queries in a helpful and professional manner.
- Adhere to food hygiene and health and safety regulations at all times.
- Work collaboratively with colleagues to ensure smooth service delivery during busy periods.
- Assist with stock management and reporting of supplies as directed.
- Contribute to the overall positive atmosphere and team morale within the hospitality centre.
Requirements
- Proven experience in a customer-facing or hospitality role.
- Strong communication and people skills with the ability to interact positively with diverse guests.
- Excellent time keeping and reliability.
- Ability to work efficiently in a fast-paced, pressurised environment.
- Attention to detail and commitment to maintaining high standards of cleanliness and presentation.
- Flexibility to work varied shift patterns, including evenings and weekends.
- Basic knowledge of food hygiene and health and safety practices.
- Ability to work effectively as part of a team.
- Professional demeanour and a positive, can-do attitude.
Desirable: Previous experience in a catering or hospitality organisation.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
Catering Assistant/Barista in Birmingham employer: Wshgroup
BaxterStorey is an exceptional employer that fosters a vibrant and creative work culture, perfect for culinary professionals looking to make their mark in the hospitality industry. With opportunities for mentorship and innovation, our Head Chef role in London not only allows you to lead a passionate team but also encourages personal and professional growth through collaboration and the crafting of seasonal menus that reflect our commitment to quality. Join us to be part of a dynamic environment where your culinary skills can shine and evolve.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Assistant/Barista in Birmingham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Wshgroup. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Wshgroup
Don't be shy about reaching out to Wshgroup directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Catering Assistant/Barista in Birmingham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Wshgroup and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Wshgroup
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
