At a Glance
- Tasks: Lead a team of Workplace Coordinators and enhance the workplace experience.
- Company: Join Portico, a dynamic company focused on transformative workplace culture.
- Benefits: Enjoy excellent holiday allowance, pension contributions, and a range of discounts.
- Other info: Great training opportunities and a supportive environment await you.
- Why this job: Be the heartbeat of a vibrant workspace and make meaningful connections daily.
- Qualifications: Customer service experience and people management skills are essential.
The predicted salary is between 34000 - 46000 € per year.
Portico have an exciting opportunity and are looking for an experienced Workplace Team Leader to start in the launch of our new Workspace. In this role you will be the primary point of contact for everyone on your assigned floor, leading a team of five Workplace Coordinators. You will set the tone each day with a proactive mindset and a genuine passion for building meaningful connections. As the first point of escalation for your team, you will ensure operations run smoothly and consistently across colleague floors. You will play a key role in shaping the workplace experience, fostering a culture that is inclusive, energising and inspiring. If you thrive in fast-paced environments, enjoy engaging with people and want to be part of something transformative, we would love to hear from you.
Shifts: Mon - Fri between 07:00-19:00
Salary: £40,000
Qualifications: The ideal candidate will be a personable, relatable individual with a strong customer-first mindset and at least two years experience in a structured customer service role with people-management responsibilities. You will be confident in managing your time, prioritising tasks and handling queries with professionalism and empathy. Experience in a law firm is a plus but not essential; what matters most is your ability to connect with people and consistently deliver exceptional service.
Additional Information:
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme
- 24-hour personal helpline for employees providing counselling & information services
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more
- Our Training Academy provides excellent training and development opportunities for our people
Remote Work: No
Employment Type: Full-time
Vacancy: 1
Workplace Team Leader employer: WSH Group
Portico is an exceptional employer that prioritises a vibrant and inclusive work culture, making it an ideal place for those looking to lead and inspire. As a Workplace Team Leader, you will benefit from excellent training and development opportunities, a generous holiday allowance, and access to a range of employee perks, all while being part of a transformative workspace environment. Join us in shaping meaningful connections and delivering outstanding service in a fast-paced setting where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Workplace Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Workplace Team Leader role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to team leadership and customer service. We recommend doing mock interviews with friends or family to build your confidence and get feedback.
✨Tip Number 3
Showcase your personality! When you get the chance to meet potential employers, let your genuine passion for building connections shine through. Remember, they’re looking for someone who can inspire and energise their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Workplace Team Leader
Some tips for your application 🫡
Show Your Passion:When writing your application, let your genuine passion for building connections shine through. We want to see how you can set the tone and create an energising workplace experience!
Highlight Relevant Experience:Make sure to showcase your customer service experience and any people-management roles you've had. We’re looking for someone who can handle queries with professionalism and empathy, so share those stories!
Be Personable:Remember, we’re after a relatable individual! Use a friendly tone in your application to reflect your personality. This will help us see how you connect with others and fit into our team culture.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at WSH Group
✨Know Your Team Dynamics
Before the interview, think about how you would lead a team of Workplace Coordinators. Be ready to discuss your leadership style and how you foster connections within a team. Show that you understand the importance of setting a positive tone and creating an inclusive environment.
✨Demonstrate Customer-First Mindset
Prepare examples from your past experiences where you prioritised customer service. Highlight situations where you handled queries with empathy and professionalism. This will show that you align with the company's values and can deliver exceptional service.
✨Showcase Your Problem-Solving Skills
Think of scenarios where you had to manage conflicts or escalations in a fast-paced environment. Be ready to share how you approached these challenges and what the outcomes were. This will demonstrate your ability to keep operations running smoothly.
✨Engage with Enthusiasm
During the interview, let your passion for building meaningful connections shine through. Ask questions about the workplace culture and express your excitement about shaping the workplace experience. This will help you stand out as a candidate who truly cares about the role.
