At a Glance
- Tasks: Oversee daily operations and ensure exceptional service in a busy hospitality environment.
- Company: Join Holroyd Howe, a leading contract caterer for independent schools.
- Benefits: Up to £37,500 salary, gym membership, free meals, and 28 days holiday.
- Other info: Enjoy a supportive culture with training opportunities and career development.
- Why this job: Lead a team, deliver excellence, and make a real impact on students' dining experiences.
- Qualifications: Experience in hospitality or supervisory roles with strong leadership skills.
The predicted salary is between 37500 - 37500 £ per year.
Location: Charterhouse - Godalming Surrey, GU7 2DX
Contract Type: 40 hours per week, 5 days out of 7, 52 weeks per year.
Salary: Up to £37,500 per annum
Why Join Us?
- Approximately every third weekend off due to scheduled site closures, providing excellent opportunities for rest and planning social activities
- Management experience from 1 to 2 years in a shift-leading or supervisory position
- Shift patterns include: 6:00am–3:00pm, 11:30am–8:00pm, and 12:00pm–8:30pm
- Sundays operate on a 10:00am–8:00pm shift
- Uniform is provided, with maintenance and upkeep included
- Following successful completion of probation, access to onsite gym membership available at £5 per month (if desired)
- Access to onsite golf course and beautiful grounds in a premium working environment
- 28 days holiday (including bank holidays) and 3 volunteering days to give back to causes you care about
- 3 days grandparent leave for those special family moments
- 24 weeks enhanced maternity leave
- Bespoke training & development opportunities
- Pension & life insurance
- Discounts on high street brands, cinema & holidays via the Perkbox App
- Wellbeing hub & access to employee assistance programme
- Free meals while at work
- Career development & HIT Apprenticeships for all experience levels
We are seeking an enthusiastic and customer-focused Junior Duty Manager to oversee the smooth delivery of service at Charterhouse School. Working closely with the catering and kitchen teams, you’ll ensure every customer enjoys a warm welcome, exceptional service, and high-quality food presentation. This is a hands-on role, perfect for someone who thrives in a busy hospitality environment and enjoys leading a team to deliver excellence.
You will be joining Holroyd Howe, one of the UK’s leading contract caterers, providing fresh, innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school.
Our mission is simple: To provide our teams with the right skills to succeed in their jobs, we invest in their training and development. Our exceptional teams of seasoned specialists customise our catering services to fit children of all ages and satisfy the unique needs of our clients.
Key Responsibilities:
- Support the Duty Manager with the daily running of operations
- Supervise teams during service and ensure high standards are maintained
- Deliver excellent customer service and resolve issues where needed
- Assist with shift coordination, briefings, and team support
- Maintain health & safety, hygiene, and operational standards
- Support stock control and basic operational administration
- Lead by example and contribute to a positive team environment
Qualifications & Skills:
- Previous experience in hospitality, catering, or a supervisory role
- Strong communication and leadership skills
- Ability to work well under pressure in a fast-paced environment
- Good understanding of food hygiene, health & safety standards
- Confident in supporting and motivating a team
- Customer-focused with a proactive, hands-on approach
- Flexible with working hours, including weekends and evenings where required
We pride ourselves on:
- People first: We’re a company of individuals, united in doing our best for our clients.
- Great food, always: Using only the best ingredients, our food is fresh, authentic and tailored to each school, age group, and specific needs and preferences.
- Food education: We educate pupils through food, encouraging them to understand and develop their own personal tastes and make informed food choices.
- Respect in everything we do: Our respectful codes of conduct inform how we behave towards our clients and customers, suppliers and business partners, and each other.
- Fresh thinking: New ideas for food, service and ways of working help us maintain our position as creative leaders in school catering.
In order to be considered for this role you must be able to demonstrate that you have the Right to Work in the UK. Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all employees to share this commitment. All roles within Holroyd Howe involve regulated activity. It is a criminal offence for individuals barred from working with children to apply for such roles. An Enhanced Disclosure and Barring Service (DBS) check, including a Barred List check will be required for all successful applicants. Shortlisted applicants will be asked to provide information about relevant criminal offences and will be subject to an online search of publicly available information. This search helps identify any issues that may affect suitability to work with children. This appointment is offered on the return of satisfactory professional references.
Employment Type: Permanent - 52 Weeks Contract Type: Full Time Salary: Up to £37,500
Junior Duty Manager in Waverley employer: WSH Group
BaxterStorey is an exceptional employer that prioritises the well-being and development of its team members, offering a range of benefits including 28 days of holiday, enhanced maternity leave, and bespoke training opportunities. Located at Airbus Broughton, our inclusive work culture fosters collaboration and celebrates diversity, ensuring that every employee can thrive while delivering outstanding hospitality experiences. Join us to be part of a supportive environment where your growth is valued and your contributions make a real impact.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Duty Manager in Waverley
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like WSH Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to WSH Group
Don't be shy about reaching out to WSH Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Junior Duty Manager in Waverley
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about WSH Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at WSH Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
