At a Glance
- Tasks: Serve food and drinks, ensuring guests have an amazing experience.
- Company: Join a leading hospitality company that values teamwork and inclusivity.
- Benefits: 28 days holiday, free meals, training opportunities, and more perks.
- Other info: We celebrate diversity and support your career growth in hospitality.
- Why this job: Be part of a vibrant team and create memorable experiences for guests.
- Qualifications: Passion for food and customer service; teamwork skills are essential.
The predicted salary is between 20000 - 25000 £ per year.
We are looking for a General Assistant who thrives on delivering extraordinary experiences, loves being part of a harmonious and collaborative team, and is passionate about providing genuine hospitality and impeccable service. As a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity.
Responsibilities
- Service — serve food and beverages to guests in a friendly and professional manner. Ensure that guests' needs and requests are efficiently and effectively addressed.
- Customer Service — provide excellent service by being attentive to guests' needs at every point on their customer journey. Answer questions and address any concerns or issues in a friendly manner.
- Teamwork — collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment.
- Adherence to Regulations — comply with health and safety regulations, as well as any specific food service or catering guidelines established on location.
- Cleanliness — maintain cleanliness and hygiene standards in the kitchen and dining areas.
We work together as a team to lead by example, protecting the planet and supporting local communities.
Qualifications
- Have a contagious passion for food and/or customer service.
- You draw satisfaction from working within a collaborative and inclusive team environment.
- Ability to adapt to challenges and opportunities with a solution-oriented perspective.
- Previous experience in a similar role, especially in the food service industry, is often a plus.
- Some knowledge of food safety and sanitation practices.
- Works according to the BaxterStorey core values.
Additional Information
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Benefits and Perks
- 28 Days holiday including bank holidays Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 week’s enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeship opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Our Commitment to Inclusion
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aims for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
General Assistant in Warrington employer: WSH Group
BaxterStorey is an exceptional employer that prioritises the well-being and growth of its team members, offering a vibrant work culture where collaboration and inclusivity thrive. With generous benefits such as 28 days of holiday, bespoke training opportunities, and a commitment to diversity, employees are empowered to build a fulfilling career in hospitality while making a positive impact on local communities. Join us to be part of a team that not only values your contributions but also supports you in creating a lasting legacy in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land General Assistant in Warrington
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand their values and how you can fit in with their team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a guest. Being able to share these stories will show your passion for hospitality.
✨Tip Number 3
Be ready to demonstrate teamwork! Prepare to discuss how you've collaborated with others in previous roles. Highlighting your ability to work well in a team will resonate with their focus on collaboration.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our inclusive and dynamic team.
We think you need these skills to ace General Assistant in Warrington
Some tips for your application 🫡
Show Your Passion:Let your love for food and customer service shine through in your application. We want to see that contagious enthusiasm you have for creating extraordinary experiences!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience, especially in the food service industry. We appreciate when candidates take the time to align their skills with our values.
Be Yourself:We value individuality, so don’t be afraid to let your personality come through in your writing. Share your unique story and how it connects to our mission of providing genuine hospitality.
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you started on your journey with us!
How to prepare for a job interview at WSH Group
✨Know Your Stuff
Before the interview, brush up on your knowledge of food safety and sanitation practices. Familiarise yourself with the company’s values and how they align with your own passion for hospitality. This will show that you’re genuinely interested in the role and ready to contribute.
✨Show Off Your People Skills
As a General Assistant, customer service is key. Prepare examples of how you've provided excellent service in the past. Think about times when you went above and beyond for a guest or resolved a tricky situation. This will demonstrate your ability to connect with customers and work well in a team.
✨Emphasise Teamwork
Collaboration is crucial in this role. Be ready to discuss your experience working in teams and how you’ve contributed to a positive work environment. Highlight any instances where you supported colleagues or helped create an inclusive atmosphere.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how the company supports its employees' growth. This shows your enthusiasm for the role and your desire to be part of their collaborative culture.
