At a Glance
- Tasks: Lead a dynamic team in delivering exceptional food service and customer satisfaction.
- Company: Join a forward-thinking catering company committed to quality and inclusivity.
- Benefits: Enjoy 28 days holiday, free meals, and bespoke training opportunities.
- Other info: Be part of a diverse team that values equality and personal growth.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in food service and a passion for customer care are essential.
The predicted salary is between 29500 - 30500 £ per year.
We are seeking an experienced and motivated Catering Supervisor to join our contract catering team. This is an excellent opportunity for an individual who is passionate about food service, customer satisfaction, and leading a team in a fast-paced environment. As Catering Supervisor, you will support the day-to-day operation of the catering service, ensuring high standards of food quality, hygiene, customer service, and operational efficiency are maintained at all times.
Key Responsibilities
- Supervise and support catering staff during daily service.
- Ensure excellent customer service standards are consistently delivered.
- Assist with food preparation, presentation, and service.
- Monitor food safety, hygiene, and health & safety procedures.
- Manage stock levels, ordering, and inventory control.
- Support staff training, development, and performance management.
- Ensure compliance with company policies and client requirements.
- Handle customer feedback and resolve issues professionally.
- Assist with cash handling and daily reporting where required.
- Help achieve financial targets and minimise waste.
Requirements
- Previous experience commensurate with role.
- Have a contagious passion for food and customer service.
- Draw satisfaction from supervising, training, and supporting a team.
- Understanding of delegation and influencing skills.
- Excellent organisational abilities; high attention to detail.
- Concise and effective verbal and written communication.
- Ability to adapt to challenges and opportunities with a solution-oriented perspective.
- Works according to the BaxterStorey core values.
We offer
- 28 Days holiday including bank holidays Plus your birthday off
- 24 week’s enhanced maternity leave
- Secondary career leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkboxapp; high street shops, holidays & cinema
- Access to employee assistance programme
- Cycle to work scheme
Equal Opportunity
BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. We have set ourselves an ED&I ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
Front of House Catering Restaurant Supervisor in Wakefield employer: WSH Group
BaxterStorey is an exceptional employer that prioritises employee well-being and professional growth, offering a vibrant work culture where passion for food and customer service thrives. With generous benefits such as 28 days of holiday, enhanced maternity leave, and bespoke training opportunities, employees are empowered to develop their skills while enjoying a supportive environment. Located at Amazon DSA6, this role provides a unique chance to be part of a team committed to excellence in hospitality, ensuring every staff member feels valued and included.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Catering Restaurant Supervisor in Wakefield
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on BaxterStorey and their values. This will help you connect with the team and show that you're genuinely interested in being part of their inclusive culture.
✨Tip Number 2
Practice your customer service scenarios! As a Catering Supervisor, you'll need to handle feedback and resolve issues. Think of examples from your past experiences where you've excelled in customer service and be ready to share them during your chat.
✨Tip Number 3
Show off your leadership skills! Be prepared to discuss how you've supervised or trained teams in the past. Highlight your ability to motivate others and maintain high standards, as this is key for the role.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the team dynamics or training opportunities. This shows you're engaged and keen to learn more about the role and the company.
We think you need these skills to ace Front of House Catering Restaurant Supervisor in Wakefield
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let your love for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing an excellent dining experience.
Highlight Relevant Experience:Make sure to detail any previous roles that relate to catering or supervisory positions. We’re keen on seeing how your past experiences have prepared you for this role, so don’t hold back!
Be Clear and Concise:Use straightforward language and keep your application tidy. We appreciate effective communication, so make sure your written application reflects that with clear points and no fluff.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at WSH Group
✨Know Your Menu
Familiarise yourself with the menu and any special dishes that the restaurant offers. Being able to discuss the food, ingredients, and presentation will show your passion for food service and impress the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your experience in training staff and managing performance, as this role requires strong supervisory skills.
✨Customer Service is Key
Be ready to discuss how you handle customer feedback and resolve issues. Share specific instances where you went above and beyond to ensure customer satisfaction, as this is crucial for the role.
✨Demonstrate Your Organisational Skills
Think of examples that showcase your attention to detail and organisational abilities. Discuss how you manage stock levels and ensure compliance with health and safety procedures, as these are vital for maintaining operational efficiency.
