At a Glance
- Tasks: Lead a dynamic catering team and ensure top-notch food service and customer satisfaction.
- Company: Join BaxterStorey, a leader in inclusive hospitality with a focus on teamwork.
- Benefits: Enjoy 28 days holiday, free meals, and bespoke training opportunities.
- Other info: Embrace a culture of diversity and inclusion while enjoying career growth.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in food service and a passion for customer satisfaction are essential.
The predicted salary is between 29500 - 30500 £ per year.
We are seeking an experienced and motivated Catering Supervisor to join our contract catering team. This is an excellent opportunity for an individual who is passionate about food service, customer satisfaction, and leading a team in a fast-paced environment. As Catering Supervisor, you will support the day-to-day operation of the catering service, ensuring high standards of food quality, hygiene, customer service, and operational efficiency are maintained at all times.
Key Responsibilities
- Supervise and support catering staff during daily service.
- Ensure excellent customer service standards are consistently delivered.
- Assist with food preparation, presentation, and service.
- Monitor food safety, hygiene, and health & safety procedures.
- Manage stock levels, ordering, and inventory control.
- Support staff training, development, and performance management.
- Ensure compliance with company policies and client requirements.
- Handle customer feedback and resolve issues professionally.
- Assist with cash handling and daily reporting where required.
- Help achieve financial targets and minimise waste.
Requirements
- Previous experience commensurate with role.
- Have a contagious passion for food and customer service.
- Draw satisfaction from supervising, training, and supporting a team.
- Understanding of delegation and influencing skills.
- Excellent organisational abilities; high attention to detail.
- Concise and effective verbal and written communication.
- Ability to adapt to challenges and opportunities with a solution-oriented perspective.
- Works according to the BaxterStorey core values.
We offer
- 28 Days holiday including bank holidays Plus your birthday off
- 24 week’s enhanced maternity leave
- Secondary career leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkboxapp; high street shops, holidays & cinema
- Access to employee assistance programme
- Cycle to work scheme
Equal Opportunity
BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. We have set ourselves an ED&I ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
Catering Supervisor in Wakefield employer: WSH Group
BaxterStorey is an exceptional employer that prioritises employee well-being and professional growth, offering a vibrant work culture where passion for food and customer service thrives. With generous benefits such as 28 days of holiday, enhanced maternity leave, and bespoke training opportunities, employees are empowered to develop their skills while enjoying a supportive environment. Located at Amazon DSA6, this role provides a unique chance to be part of a team that values diversity and inclusion, ensuring every staff member feels respected and motivated to excel.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Supervisor in Wakefield
✨Tip Number 1
Network like a pro! Reach out to your connections in the catering industry and let them know you're on the hunt for a Catering Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your passion! When you get the chance to chat with potential employers, make sure to express your love for food service and customer satisfaction. Share stories that highlight your experience and how you've led teams to success in fast-paced environments.
✨Tip Number 3
Prepare for interviews by researching the company culture and values. Since BaxterStorey is all about inclusivity and high standards, think of examples from your past that demonstrate how you align with these principles. This will show you're not just a fit for the role, but for the team too!
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team and ready to dive into the world of catering with us.
We think you need these skills to ace Catering Supervisor in Wakefield
Some tips for your application 🫡
Show Your Passion for Food:Let us see your love for food and customer service shine through in your application. Share any relevant experiences that highlight your enthusiasm and how it drives you to deliver excellent service.
Tailor Your Application:Make sure to customise your CV and cover letter to match the job description. Highlight your previous experience as a Catering Supervisor and any specific skills that align with what we’re looking for.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use effective communication to showcase your organisational abilities and attention to detail, which are key for this role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at WSH Group
✨Know Your Menu
Familiarise yourself with the menu and any special dishes that the restaurant offers. Being able to discuss the food, its preparation, and presentation will show your passion for the role and impress the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your experience in training staff and managing performance, as this is crucial for a Catering Supervisor role.
✨Customer Service Focus
Be ready to discuss how you handle customer feedback and resolve issues. Share specific instances where you turned a negative experience into a positive one, demonstrating your commitment to excellent service.
✨Understand Health & Safety Standards
Brush up on food safety and hygiene regulations relevant to the catering industry. Showing that you are knowledgeable about these standards will reassure the interviewers of your capability to maintain high operational efficiency.
