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- Tasks: Lead the team to deliver exceptional guest experiences and maintain high service standards.
- Company: Join WSH Restaurants, a unique collection of stunning dining destinations across the UK.
- Benefits: Enjoy complimentary meals, life assurance, and unrivalled career progression opportunities.
- Other info: Experience a family-feel culture with numerous employee rewards and wellbeing support.
- Why this job: Be part of a passionate team that values quality and offers industry-leading training.
- Qualifications: No specific qualifications required, just a passion for great service and teamwork.
The predicted salary is between 25000 - 30000 £ per year.
WSH Restaurants is a unique collection of stunning restaurants, bars and one hotel based in different locations around the UK, each with its own character, offering great hospitality through exceptional food and warm, skilful service. We aim to be the very best and set ourselves incredibly high standards because we care passionately about our food, service, people and customers.
To create individual, world-class dining destinations, united in their unwavering standards of quality and service, and revered for their uniquely refined and relaxed ambience. How? By being a destination employer, renowned for industry-leading career development, training, and mentorship - and translating that investment in people into a culture of pride, accountability and ultimately success.
The Braywood delivers a contemporary dining experience of the highest standard, with quality underpinning every touchpoint - from directional cuisine to exceptional service, to the understated luxury of our interiors. Quality begins with a team that is passionate, motivated, and accountable – and that’s why we offer industry-leading training, development and mentorship, placing our people at the cutting edge of world-class hospitality, and equipping them with the skills to create a truly special experience for our guests.
We are seeking a passionate, organised, and guest-focused Restaurant Supervisor to join the team at The Braywood. This role is about more than supervising and delegating. It is about taking ownership of the restaurant operation, supporting and working closely with our Assistant Restaurant Manager, leading by example on the floor, driving standards, and being fully accountable for the guest experience, daily procedures, and operational checks.
The successful candidate will play a key role in ensuring the restaurant runs smoothly at all times, with a strong focus on service standards, checklist completion, team discipline, and attention to detail. They will set the tone for the team through their presence, attitude, and commitment to excellence, helping grow the role through consistency, leadership, and hands-on involvement in the operation.
Additional Information
WSH Restaurants has built a family-feel culture where we offer development and progression for all. In addition to that, we also offer a range of benefits including:
- Complimentary meals during shifts (Lunch and Dinner)
- Life Assurance
- Unrivalled opportunities for progression within the company.
- 28 days holiday, increasing with length of service.
- Recommend a friend scheme with great bonuses for individual referrals.
- Exclusive access to our HAPI scheme which offers everyday discounts including money off gym memberships, travel, online shopping, gadgets and much more.
- Reward programmes, long service awards, employee recognition and performance incentives.
- Enrolment into workplace pension scheme
- Employee assistance programme and access to wellbeing hub.
- Cycle to Work Scheme
If you love providing great service and want to be part of a fantastic team, we'd love to hear from you!
Restaurant Supervisor | Lead Guest Experience & Standards in Street employer: WSH Group
Contact Detail:
WSH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Supervisor | Lead Guest Experience & Standards in Street
✨Tip Number 1
Get to know the restaurant scene! Visit different places, chat with staff, and soak up the atmosphere. This will help you understand what makes a great dining experience and give you some solid talking points during interviews.
✨Tip Number 2
Network like a pro! Attend industry events or local meet-ups to connect with other hospitality professionals. You never know who might have a lead on your dream job or can offer valuable advice.
✨Tip Number 3
Show off your passion for service! When you get the chance to chat with potential employers, share your experiences and what excites you about creating exceptional guest experiences. Let your enthusiasm shine through!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at WSH Restaurants.
We think you need these skills to ace Restaurant Supervisor | Lead Guest Experience & Standards in Street
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see that you genuinely care about providing exceptional service and creating memorable experiences for guests.
Tailor Your Application: Make sure to customise your application to reflect the specific role of Restaurant Supervisor. Highlight your relevant experience and skills that align with our high standards and commitment to quality.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at The Braywood.
How to prepare for a job interview at WSH Group
✨Know the Company Inside Out
Before your interview, take some time to research WSH Restaurants and The Braywood specifically. Understand their values, mission, and what sets them apart in the hospitality industry. This will not only show your genuine interest but also help you align your answers with their expectations.
✨Showcase Your Leadership Skills
As a Restaurant Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service standards. Be ready to discuss how you can set the tone for excellence at The Braywood.
✨Emphasise Guest Experience
Since the role focuses heavily on guest experience, think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to illustrate your commitment to exceptional service and how you can contribute to creating a world-class dining atmosphere.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the restaurant's culture, training opportunities, and expectations for the role. This shows that you're not just interested in the job, but also in how you can grow and contribute to the team at WSH Restaurants.