At a Glance
- Tasks: Lead a dynamic team in delivering exceptional guest experiences and innovative hospitality solutions.
- Company: Join Benugo, a visionary brand transforming London's food scene with quality ingredients.
- Benefits: Enjoy competitive salary, generous leave, endless tea and coffee, and career development opportunities.
- Other info: Work in a supportive environment with a focus on inclusivity and personal growth.
- Why this job: Be part of a high-profile collaboration that sets new standards in hospitality and guest experience.
- Qualifications: Experience in food and beverage management, strong leadership skills, and a passion for hospitality.
The predicted salary is between 38000 - 40000 £ per year.
- Compensation: GBP 38000 - GBP 40000 - yearly
- Company Description
When we founded Benugo we had a vision of not just creating superb, natural food but of giving London something that was a real experience.
This vision is still true today.
The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attraction.
We are incredibly proud to be growing our partnership with John Lewis to deliver a new brand for their in-store restaurants in 32 of the retailer's stores.
This is an incredibly exciting time to reimagine the offering with fresh, quality ingredients which are thoughtfully sourced and rooted in local suppliers.
Are you a visionary hospitality leader ready to shape an iconic partnership at the highest level?
We are seeking an exceptional Manager to support the catering and hospitality strategy for a prestigious, high-profile collaboration that will set new standards for excellence, innovation, and guest experience over the summer.
Job Description
- To supportthe daily operations, being hands on during service.
- To resolve any guest complaints calmly and promptly.
- Ensure all team members are delivering a great guest experience, whilst upselling where possible.
- To retain excellent product knowledge of both food and beverage offerings
- To seek opportunities to innovate and improve throughout.
- Support and lead the team with kindness and respect, fostering a culture of respect and inclusivity, ensuring every person is valued, whilst encouraging their development.
- Maintain accurate records of Health and Safety, Food Safety and orders.
- To uphold the highest standards of cleanliness.
- To attend all training and development course as requested.
- To always represent WSH and John Lewis in a professional manner in your behaviour appearance and knowledge.
- To carry out any other reasonable duties as required by management.
Qualifications
- Proven experience in managing a food and beverage service
- Barista experience (advantageous)
- Strong leadership and communication skills
- Ability to work under pressure to meet business needs
- Highly developed attention to detail and record keeping
- Passion for hospitality and delivering a great guest experience
- Great team player
- Leads by example and takes initiative
- Additional Information
- Meal on shift
- Endless tea and coffee on shift
- Enrolment into the WSH pension scheme
- 28days annual leave (plus extra day for your birthday off)
- Enhanced maternity, paternity and family friendly leave with length of service
- Access to everyday discounts and communication portal
- Employee Assistance Programme and qualified Mental Health First Aiders
- Cycle to Work scheme
- Opportunity to develop and further your career in an exciting company
- Job Location
- #J-18808-Ljbffr
Manager in Southampton employer: WSH Group
As a General Manager at our Stafford location, you will be part of a dynamic team dedicated to delivering exceptional dining experiences in a supportive and innovative work environment. We offer a range of benefits including generous holiday allowances, bespoke training opportunities, and a focus on employee wellbeing, ensuring that you can thrive both personally and professionally. Join us to lead a large-scale catering operation with significant growth potential, where your contributions will directly impact our commitment to excellence in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Manager in Southampton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like WSH Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to WSH Group
Don't be shy about reaching out to WSH Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Manager in Southampton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about WSH Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at WSH Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
