At a Glance
- Tasks: Provide lunch cover reception duties across various locations in Slough.
- Company: Join Portico, a diverse and fun-loving team that values hard work and growth.
- Benefits: Enjoy competitive pay, excellent holiday allowance, and access to discounts.
- Other info: Flexible part-time hours with opportunities for training and career progression.
- Why this job: Be the friendly face that guests rely on while developing your skills.
- Qualifications: High-end customer service experience and strong communication skills required.
Portico is defined by our unique culture – one that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Do you like to be known as the person that people can rely on? Do you create rapport with your guests and colleagues? Do you have a passion for delivering impeccable service? If so, stop and take notice. As you have just found your dream job!
Portico are adding to our mobile team of Receptionists who help to satisfy Portico’s daily staffing needs across the portfolio of one of our largest contracts. We are on the lookout for an empowered, organised, and flexible part-time Receptionist for the team, who will be dedicated to providing lunch cover at different locations in Slough.
Shifts: 17.5hrs per week with shifts from 11:30am-3pm, Mon-Fri
Salary: £13,504 per annum
The ideal candidate must have a "can do" attitude and a big, friendly smile. Applicants must be able to communicate clearly in person, over the phone and via email. Adaptability and flexibility are essential as you will need to perform a plethora of duties in residential, corporate and hospitality environments. Your ability to engage with people on all levels to build rapport is a must-have skill. High-end customer service experience is essential, preferably within a hotel or corporate environment.
What's in it for you?
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme
- 24-hour personal helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
Lunch Cover Receptionist in Slough employer: WSH Group
Portico is an exceptional employer that fosters a vibrant and inclusive work culture, where hard work and dedication are recognised and rewarded. With a focus on employee growth, we offer extensive training opportunities and a supportive environment that encourages personal and professional development. Working as a Lunch Cover Receptionist in Slough not only provides a competitive salary and benefits but also the chance to be part of a diverse team that values impeccable service and meaningful connections.
StudySmarter Expert Advice🤫
We think this is how you could land Lunch Cover Receptionist in Slough
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like WSH Group and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at WSH Group and let us see your personality shine through!
We think you need these skills to ace Lunch Cover Receptionist in Slough
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and WSH Group.
Get Familiar with Our Brand:Before applying, take some time to learn about WSH Group and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at WSH Group
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress WSH Group.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which WSH Group will surely appreciate.
