At a Glance
- Tasks: Assist in food preparation, serving, and maintaining a welcoming environment.
- Company: Join BaxterStorey, a leader in the hospitality industry with a focus on exceptional service.
- Benefits: Enjoy competitive pay, free meals, 28 days holiday, and bespoke training opportunities.
- Other info: Inclusive workplace with growth opportunities and a commitment to diversity.
- Why this job: Be part of a dynamic team creating unforgettable dining experiences every day.
- Qualifications: Customer service experience is a plus; a friendly attitude and teamwork skills are essential.
The predicted salary is between 11.7 - 14.3 £ per hour.
We are looking for a food service assistant at our Severn Trent location in Shelton Shrewsbury. The role will be working within a small team, assisting with all aspects of the busy staff restaurant, including front of house, general cleaning duties, and stock management.
28 days holiday including bank holidays (Pro Rata)
Plus your birthday off
24 weeks enhanced maternity leave
Secondary carer leave
Wedding/commitment day leave
Free meals on shift
Bespoke training and development opportunities
Apprenticeships opportunities for all experience levels
Pension and life insurance
Discounts available on our Perkbox app; high street shops, holidays & cinema
Access to employee assistance programme
Cycle to work scheme
Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you.
As a General Assistant, you will play a crucial role in supporting various aspects of our operations, ensuring smooth day-to-day functioning and excellent customer service.
- Assist in the preparation and serving of food and beverages, maintaining high standards of hygiene and presentation
- Support hospitality services as required, ensuring a welcoming environment for customers and guests
- Maintain cleanliness and organisation of kitchen, dining, and service areas
- Collaborate with team members to ensure efficient operations across all areas
- Provide friendly and professional customer service to students, staff, and visitors
- Undertake various administrative tasks to support the smooth running of the facility
- Assist with stock management and inventory control
- Support the set-up and breakdown of events or meetings as needed
- Adapt to changing priorities and assist in other areas of the organisation as required
Qualifications:
- Experience in a catering, food service, or customer-facing environment is desirable but not essential
- Basic understanding of food hygiene and safety practices; Level 1 Food Safety Certificate is advantageous
- Strong teamwork skills with the ability to collaborate effectively in a fast-paced environment
- Excellent communication skills and a friendly, customer-focused attitude
- Keen attention to detail and ability to maintain high standards of cleanliness and organisation
- Flexibility to adapt to changing priorities and work various shifts, including weekends and evenings if required
- Ability to multitask and prioritise workload efficiently
- Physical ability to stand for extended periods and lift moderate weights
- A positive attitude and willingness to learn and take on new responsibilities
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees.
Food Service Assistant in Shrewsbury employer: WSH Group
BaxterStorey is an exceptional employer that prioritises the well-being and development of its team members, offering a range of benefits including 28 days of holiday, enhanced maternity leave, and bespoke training opportunities. Located at Airbus Broughton, our inclusive work culture fosters collaboration and celebrates diversity, ensuring that every employee can thrive while delivering outstanding hospitality experiences. Join us to be part of a supportive environment where your growth is valued and your contributions make a real impact.
StudySmarter Expert Advice🤫
We think this is how you could land Food Service Assistant in Shrewsbury
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like WSH Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to WSH Group
Don't be shy about reaching out to WSH Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food Service Assistant in Shrewsbury
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about WSH Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at WSH Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
