At a Glance
- Tasks: Be the friendly face of our team, welcoming guests and managing meeting rooms.
- Company: Join Portico, a diverse and fun-loving company that values hard work and growth.
- Benefits: Enjoy great holiday allowance, pension contributions, and exclusive discounts.
- Other info: Flexible hours with opportunities for personal and professional development.
- Why this job: Make a real impact by delivering top-notch customer service in a dynamic environment.
- Qualifications: Bring your positive attitude, strong communication skills, and customer service experience.
The predicted salary is between 16192 - 16192 £ per year.
Portico is defined by our unique culture – one that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
We have an outstanding opportunity available for a Part Time Receptionist (Regional Guest Services Ambassador) to join our team based at the Manchester offices of a global consultancy firm. We take great pride in being the service partner selected to deliver an intuitive service, with careful planning and faultless standards.
Our reception team has a special can-do, flexible approach and relish the opportunity to keep raising the bar, exceeding expectations at every opportunity. The new Receptionist will join a small team on a full-time basis and will play a key role in several areas, based around the meet and greet provided to the firm’s staff and visitors, office support, and the management and facilitation of meeting rooms, including elements of hospitality.
They will anticipate client needs, following up each time to ensure expectations are exceeded with every interaction. As this is a new contract for Portico, there will undoubtedly be room for the team to identify innovative and efficient ways to add value to our services, upholding and improving on the already world-class offering provided by the team. This is an amazing opportunity to be a part of something special!
Hours: 20 hours per week, with shifts between 07:30-18:00 – out of hours events cover needed ad-hoc.
Salary: £16,192 per annum.
Qualifications: To join the team, you will be a friendly and positive team player, with strong organization and communication skills. A high level of personal presentation and a proactive approach will be valuable for our new Receptionist, as well as the natural desire to take ownership of tasks and solve problems. A customer-focused approach is imperative for this role, so the successful candidate will have some experience in delivering a top-end level of customer service, within an environment that has extremely high expectations.
Additional Information:
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- 24-hour personal helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
Job Location: Manchester.
Part-Time Regional Guest Services Ambassador (Reception) in Salford employer: WSH Group
Portico is an exceptional employer that fosters a vibrant and inclusive work culture, where hard work and dedication are recognised and rewarded. As a Part-Time Regional Guest Services Ambassador in Manchester, you will benefit from excellent training and development opportunities, a generous holiday allowance, and access to a range of employee benefits, all while being part of a dynamic team that values innovation and customer service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Regional Guest Services Ambassador (Reception) in Salford
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Portico and their values. This will help you connect with the team during your chat and show that you're genuinely interested in being part of their unique environment.
✨Tip Number 2
Practice your meet-and-greet skills! As a Receptionist, you'll be the first point of contact for guests. Role-play with a friend or family member to nail down your greeting and ensure you come across as friendly and approachable.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you've gone above and beyond to exceed customer expectations. Be ready to share these stories during your interview to demonstrate your proactive approach.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure you submit it through our platform. This way, we can keep track of your application and get back to you quicker!
We think you need these skills to ace Part-Time Regional Guest Services Ambassador (Reception) in Salford
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you align with our fun and engaging culture.
Tailor Your Application:Make sure to tailor your application specifically for the Regional Guest Services Ambassador role. Highlight your customer service experience and any relevant skills that match what we’re looking for, like organisation and communication.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this amazing opportunity to join our team at Portico.
How to prepare for a job interview at WSH Group
✨Know the Company Culture
Before your interview, take some time to understand Portico's unique culture. They value hard work, dedication, and a fun, engaging work environment. Show that you resonate with these values by sharing examples of how you've contributed positively to team dynamics in previous roles.
✨Demonstrate Customer Service Skills
As a Regional Guest Services Ambassador, your customer service skills are crucial. Prepare specific examples of how you've exceeded customer expectations in the past. Think about situations where you anticipated needs or solved problems proactively, as this will highlight your suitability for the role.
✨Showcase Your Organisational Skills
This role requires strong organisational abilities. Be ready to discuss how you manage multiple tasks effectively, especially in a busy reception environment. You might want to mention any tools or methods you use to stay organised and ensure smooth operations.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Consider asking about the team dynamics, opportunities for growth, or how they measure success in the guest services department. It’s a great way to demonstrate your enthusiasm and engagement.
